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Unable to log on using Internet 8 or 9
Posted: Thu Jan 21, 2016 9:51 am
by mlk0506
Receiving this error when trying to log in using Internet Explorer 8 and 9:
NSP: Sorry Dave, I can't let you do that
We have no issue logging in using Google Chrome, just IE 8 and 9.
I'm running Nagios XI 5.2.3.
Re: Unable to log on using Internet 8 or 9
Posted: Thu Jan 21, 2016 10:03 am
by hsmith
That error is generally related to time/date issues. I don't know that you'll have the best user experience using IE8 or 9 though, I believe some of our components are not compatible.
Re: Unable to log on using Internet 8 or 9
Posted: Thu Jan 21, 2016 10:20 am
by bwallace
To add on to hsmith's post, Microsoft stopped supporting IE 8,9 & 10 last week:
https://www.microsoft.com/en-us/Windows ... IE-support
You may want to refer to this doc for checking/modifying the date/time settings on your XI system:
https://assets.nagios.com/downloads/nag ... m_Time.pdf
Re: Unable to log on using Internet 8 or 9
Posted: Thu Jan 21, 2016 11:24 am
by mlk0506
By fixing the time, I am now able to use IE 8 and 9. Thank you very much!
Re: Unable to log on using Internet 8 or 9
Posted: Thu Jan 21, 2016 11:35 am
by bwallace
Glad we were able to help. We'll lock this thread now and feel free to open another should you require assistance with anything else.