Blank page after restore of backup

[gormank]

Hi,
I created a test system to experiment with restoring, upgrading, etc. Its on RHEL 6.6 and runs XI 2014R2.6, just like the live systems.
It has the same hostname, but uses DHCP, so a different address.
The new system seemed fine, and I could log in.

I took the latest backup file from the live system and restored using:
/usr/local/nagiosxi/scripts/restore_xi.sh /mnt/hgfs/Nagios/nagiosxi.1454284801.tar.gz

Code: Select all

NPCD started.
Starting ndo2db: done.
/etc/sysconfig/nagios: line 8: /var/nagiosramdisk/spool/checkresults: is a directory
Starting nagios: done.

===============
RESTORE COMPLETE
===============

Now if I go to http://<address> I get a welcome page as expected. If I then click Access Nagios XI at http://<address>/nagiosxi, I get a blank page with no error. http://<address>/nagios gives me a login dialog.
I did a bit of searching and found a similar post: https://support.nagios.com/forum/viewto ... e&start=10

Nothing looks wrong until the following:

Code: Select all

tail -f /var/log/httpd/error_log
[Mon Feb 01 16:08:01 2016] [error] [client ::1] PHP Fatal error:  SourceGuardian Incompatible loader version. This protected script has been encoded with a newer version of SourceGuardian. Please download and install the <A HREF="http://www.sourceguardian.com/loaders/">latest loaders</A>. Error code [19] in /usr/local/nagiosxi/html/includes/components/csvimporter/csvimporter.inc.php on line 2

The csvimporter.inc.php file says its v10.1.1, which is the same as the one on my live machines.

I checked a 5.2.3 test box and don't see the csvimporter. Any hints on removing it? I tried moving the dir to /tmp but no change.

[gormank]

Moving the csvimporter dir seems to have helped, but I think I messed up somewhere setting up the ramdisk.
I now get a login prompt for XI, but the nagios service refuses to run.

Code: Select all

# service nagios status
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
chdir: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
nagios is not running
# service nagios stop
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
chdir: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
Stopping nagios:/etc/init.d/nagios: line 141: kill: (20749) - No such process
 done.
# service nagios start
shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
chdir: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
Starting nagios: done.

I'll have a look at the init sccript...

[gormank]

I found I had an extra newline in mkdir line of /etc/sysconfig/nagios I pasted into for the ramdisk config, and it seems the gearman broker definition in nagios.cfg was causing nagios not to start.
I also found the custom home page defined under admin, manage components wasn't loading. I just reset it back to the default.

Not bad. It took about half a day to build the system, restore and get it to this point.
With a correct ramdisk setup, and the addition of setting up gearman, this would have gone almost flawlessly. I'll update my process and try it again.

[tmcdonald]

Keep us posted!

Also please note that our internal "TODO" dashboard operates off of time since last post - in order to keep that number from resetting to 0, please edit your previous post if you have more to add. This will preserve your thread's place in our list. Thanks!

[gormank]

I found that the csvimporter component from and installed by a vendor we had working on the system so that looks fine.
You can close this--I just need to add setting up the ramdisk and gearman to my process and retest.

Thanks