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Service Email Recovery Not Working
Posted: Mon Feb 15, 2016 7:45 am
by Phil.Pearce
Hi,
Had an issue where a server was restarted.. got the notifications saying there was an issue with the services.. But no notification of recovery
This is what is set... I thought it looks ok
Any ideas on how I can resolve?
Re: Service Email Recovery Not Working
Posted: Mon Feb 15, 2016 10:30 am
by hsmith
Did the service ever hit an 'OK' state? The screenshot you provided only shows critical and warning.
Re: Service Email Recovery Not Working
Posted: Mon Feb 15, 2016 11:15 am
by Phil.Pearce
Yeah, its currently sat at "OK"
The image is the notifications screen
Re: Service Email Recovery Not Working
Posted: Mon Feb 15, 2016 11:56 am
by rkennedy
It's rather hard to see the posted screenshots, what host / service is having the issue?
Please PM over a profile for us to look at? (Admin -> System Profile -> Download)
Re: Service Email Recovery Not Working
Posted: Tue Feb 16, 2016 12:20 pm
by Phil.Pearce
Tried PMing you
The requested users to be added do not exist.
Re: Service Email Recovery Not Working
Posted: Tue Feb 16, 2016 6:02 pm
by hsmith
Can you try PMing me? I'm not entirely sure what happened when you tried to PM rkennedy.
Re: Service Email Recovery Not Working
Posted: Wed Feb 17, 2016 4:47 am
by Phil.Pearce
Re: Service Email Recovery Not Working
Posted: Wed Feb 17, 2016 10:32 am
by hsmith
What happens if you click send?
Re: Service Email Recovery Not Working
Posted: Mon Feb 22, 2016 5:38 am
by Phil.Pearce
Hi,
Didd you have time to look at the profile?
Re: Service Email Recovery Not Working
Posted: Mon Feb 22, 2016 11:07 am
by hsmith
Which service was it, and who was the notification supposed to go to? Everything I've seen looks good so far.
