Freshness check not working

[michal.nastaly]

Hi,

I am using Nagios XI for my server side and NSClient++ for the client side. All the monitoring is configured to be passive checks. I have a freshness check set to 5 minutes. The problem i have is when i stop NSClient++ service on one of the the servers, Nagios XI does the freshness check but the message i receive is "OK: No data received yet." and the service is still flagged green even know it has been of for 24hrs.

How can i get this to work?

[WillemDH]

Did you read through this: https://assets.nagios.com/downloads/nag ... hness.html

Can you post your service configuration pls?

[hsmith]

Thank you Willem.

@michal.nastaly, let us know. Thanks!

[michal.nastaly]

yes I have read that article and can see anything being wrong with my configuration,

This is the service configuration for NSClient service:

define service {
host_name N1-SERVELEC-TEST.hosting.servelec.local
service_description NSClient
use xiwizard_passive_service
servicegroups N1 SERVELEC TEST
max_check_attempts 5
check_interval 5
retry_interval 1
passive_checks_enabled 1
check_period xi_timeperiod_24x7
check_freshness 1
freshness_threshold 300
notification_interval 60
notification_period xi_timeperiod_24x7
contacts nagiosadmin
contact_groups admins
_xiwizard passiveobject
register 1
}

[michal.nastaly]

Hi guys,

here is the Service settings that i have currently setup.

nsclient service configuration.JPG

Anything wrong with it?

[lmiltchev]

Use the "check_dummy" command to get whatever status/message you would like to receive. Example:

example01.PNG

[michal.nastaly]

That seems to be doing the job!

Thank you

[lmiltchev]

I am glad I could help!