Report problem after upgrade

[koza]

Hi,

after upgrading to Nagios XI 5.2.5 we have a problem with generating Executive Summary report. Instead of adding just Top Alert Producers, it adds every service that produced at least 1 alert. So instead of 12 top producers it makes 15 pages of alert producers. It was allright before upgrade, is it bug in this version?

topalerts.PNG

Thanks in advance,
Tomas

[tmcdonald]

Myself and a co-worker were unable to reproduce this - can you show me a screenshot of the 15 pages? Also, what XI version did you upgrade from?

[koza]

Sure it looks like this. Tbh I'm not really sure from which version we upgraded, because I was not present in the company at that time. Is there a way to find some update log in Nagios XI?

[rkennedy]

Sure it looks like this. Tbh I'm not really sure from which version we upgraded, because I was not present in the company at that time. Is there a way to find some update log in Nagios XI?

I don't believe that there is. We would need to know what version you upgraded. The case could have been that only 12 hosts / services were producing alerts. I could file a feature request for an option to limit that number if you'd like?

[koza]

The thing is, when I display the report, it looks the way it should be, but when I save it, it expands on every alert.

summary.PNG

[ssax]

I'm able to replicate this, let me see if I can get you a fix.

[ssax]

Edit this file:

Code: Select all

/usr/local/nagiosxi/html/includes/utils-reports-export.inc.php

Change line 69 from:

Code: Select all

$query['records'] = 100000;

To:

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if (preg_match('/execsummary.php/', $_SERVER['REQUEST_URI'])) {
        $query['records'] = 10;
} else {
        $query['records'] = 100000;
}

Let me know if that works for you.

[ssax]

Also, bug report created:

Code: Select all

NEW TASK ID 8074 created - Nagios XI Bug Report: Executive Summary Report - PDF showing all objects with alerts, not just top 10

[koza]

Thank you very much, this solved the problem.