notifications not going out

[thenomad]

Having trouble getting any notifications going out .
it seems that when their is a status change the email is not triggering to send even though based on the notifications it should
affecting all users .

Is there a doc I should reference

[rkennedy]

This could be many different things.

When you look at the Home -> Notifications page, is it showing as triggered, or does it not show up on this page?

[lmiltchev]

Here's a couple of links to get you started.

https://assets.nagios.com/downloads/nag ... ios-XI.pdf

https://support.nagios.com/kb/article.php?id=36

Let us know if these documents helped you solve your notification issues.

[thenomad]

this is becoming a bit maddening ... I see some notifications in home > notifications but alert mail to the users are going out incorrectly

Code: Select all

23E277B4: to=<[email protected]>, orig_to=<$>, relay=local, delay=0.03, delays=0.03/0/0/0, dsn=5.1.1, status=bounced (unknown user: "$")

but test emails are going out correctly

Something is not right and I am having trouble finding what

[rkennedy]

this is becoming a bit maddening ... I see some notifications in home > notifications but alert mail to the users are going out incorrectly

Code: Select all

23E277B4: to=<[email protected]>, orig_to=<$>, relay=local, delay=0.03, delays=0.03/0/0/0, dsn=5.1.1, status=bounced (unknown user: "$")

but test emails are going out correctly

Something is not right and I am having trouble finding what

Can you show us a screenshot of your Admin -> Manage Email Settings page?

[thenomad]

here you go

Capture11.JPG

[lmiltchev]

If you are using SMTP, you need to select the "SMTP" check-box under "Mail Settings" page, and lick on "Update Settings". I will also recommend that you change the "from" address to something other than "root@localhost".

[thenomad]

sendmail (postfix) is preferred. We can change the sender ... that's not a problem.

[lmiltchev]

Can you show us all of the relevant configs (host/service in question, contactgroup/contact added to this host/service, contact templates, notification handlers)?

Also, run the following command and show the output in code wraps:

Code: Select all

tail -100 /var/log/maillog

[thenomad]

can someone contact me - my notifications are not even fireing at this point so the mail log is irrelevant