fused server no longer provides updates

[teh0015]

I've got 4 fused servers in Fusion.
2 core 2 XI
All use AD auth and are setup to use the same AD account as a nagios read only account for Fusion.

One of the fused servers stopped connecting.
By that I mean the Tactical Summary on Fusion, which shows each server, now lists 0's for that 1 fused server.
It was showing the information (up/down/etc.) for that server ... though I'm not sure when it stopped showing it (I don't go into this interface much)

Configure->Fused Server Credentials-><server > shows OK, as do the other fused servers.

I verified that I can indeed log into that server using the account/pw.
I changed the username / password here, no difference.
I removed the server from Manage Fused Servers and then readded it, no difference.

From Home -> Servers I can click on the server and it launches.

[lmiltchev]

Is the server that "stopped connecting" a Nagios Core or Nagios XI server? Do you see any issues in regards to this server in the "/usr/local/nagiosfusion/var/poller.log"? Have you tried restarting crond?

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service crond stop
killall crond
service crond start

[teh0015]

Is the server that "stopped connecting" a Nagios Core or Nagios XI server? Do you see any issues in regards to this server in the "/usr/local/nagiosfusion/var/poller.log"? Have you tried restarting crond?

It's XI.

Code: Select all

service crond stop
killall crond
service crond start

On the Fusion box or the XI box?
The Fusion box has been restarted and I manually restarted crond on the XI box .. though all of it's other cron stuff was ticking along fine.

[lmiltchev]

On the Fusion box or the XI box?

I meant Fusion - sorry I was not clear enough.
What is the name of the "problem" server? Can you post the "/usr/local/nagiosfusion/var/load_url.log" and the "/usr/local/nagiosfusion/var/poller.log"?

[teh0015]

I can see there's *something wrong ...

[tmcdonald]

Just so we know we are looking at the right things on our end, can you clarify the versions of Fusion, XI, and Core that are in play here?

[teh0015]

Fusion: 2014R1.1
We've got a mix of core and XI versions
The problematic ones (there are actually 2)
OIT-XI
5.2.7
Tactical Overview shows "Monitoring Engine Disabled" (it's not)
OIT-Core
4.1.1
Tactical Overview shows " Unable to find the required Nagios Core XML CGI."

We have 2 successfully fused core servers that are 4.1.1 and 1 that's 3.5.1
The other successfully fused XI server we have is 2014R2.5

[ssax]

Looks like your fusion server is getting a 404 when trying to access the information, if you go to this URL in the web browser, does it show proper data?

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https://xxxx:[email protected]//cgi-bin/notifications.cgi?contact=all&noheader=true

Did they do any apache hardening on that server? (Changing allowed ciphers or allowed protocols like TLS/SSLv2/SSLv3).

Please run this command from your Fusion server and post the output:
- Make sure to set the username and password in the URL as well

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curl "https://xxxx:[email protected]//cgi-bin/notifications.cgi?contact=all&noheader=true" -v

Also, this:

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curl "https://xxxx:[email protected]//cgi-bin/notifications.cgi?contact=all&noheader=true" -v  -k

Thank you

[ssax]

Oh, actually, edit the XI server in the Fusion web interface and change it from:

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https://xxxx:[email protected]/

To:

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https://xxxx:[email protected]/nagios/

OR if it's an XI server:

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https://xxxx:[email protected]/nagiosxi/

[teh0015]

Oh, actually, edit the XI server in the Fusion web interface and change it from:

Code: Select all

https://xxxx:[email protected]/

To:

Code: Select all

https://xxxx:[email protected]/nagios/

OR if it's an XI server:

Code: Select all

https://xxxx:[email protected]/nagiosxi/

That resolved the issue with OIT-core (oit-nagios) - TNX.
Neither of those commands worked for the either of the XI servers though.