No Bandwidth Data Shown

[prasadp]

Hi All,

I have installed Nagios XI 5.2.7 to monitor a router in our environment using Network Switch/Router wizard and SNMP V3.
Though the status of the port is up, Bandwidth is OK - Current BW in: 0Mbps Out: 0Mbps all the time(but,I can see traffic using other network tools like opennms)

Can someone help me with this.

Thanks in advance,
Prasad

[bwallace]

*When a new device is added, you do have to wait 15 to 20 minutes for the graphs to populate.

If there is still nothing after 15 minutes, then the 1st set of steps to take for troubleshooting are contained in this kb doc - please run through all of them and let us know if that resolved the issue or not.
https://support.nagios.com/kb/article.php?id=29

Is issue persists after having run through all of the steps in that kb doc, then please provide the following:

+ Check if there are any .rrd and .xml files present in this path/directory. (yours will not necessarily be "Port_1_..."):
/usr/local/nagios/share/perfdata/ <device IP add >/Port_1_Bandwidth.rrd
/usr/local/nagios/share/perfdata/ <device IP add> /Port_1_Bandwidth.xml
If so, run an ls - la on that directory and post the output here, as well as the the files.

+ upload the config file that corresponds to the device name seen in your screenshot, from this folder /etc/mrtg/conf.d/
+ tail the cron log file and post it here
tail -50 /var/log/cron