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EMAIL Templates not saving
Posted: Tue Aug 23, 2016 8:23 am
by jfranklin566
I attempted to add a new Email template. I finish and hit the add button, but I do not see the template on the list. What am I missing?
Re: EMAIL Templates not saving
Posted: Tue Aug 23, 2016 10:00 am
by mcapra
Can you verify that the elasticsearch service is running? Do a service elasticsearch restart and see if that remedies the issue. I would also recommend trying this on a different browser to eliminate potential compatibility/caching issues.
Re: EMAIL Templates not saving
Posted: Tue Aug 23, 2016 1:42 pm
by jfranklin566
Service elasticsearch restart did the trick. Thank you.
Re: EMAIL Templates not saving
Posted: Tue Aug 23, 2016 2:07 pm
by mcapra
Awesome! Slightly concerning that elasticsearch wasn't running though. I would keep an eye on it to make sure it's not crashing.
Is it alright if we lock this thread and mark the issue as resolved?
Re: EMAIL Templates not saving
Posted: Tue Aug 23, 2016 5:57 pm
by jfranklin566
Yes, we can consider this issue resolve. Things looked very different when I didn't use IE as well. Using IE was more the issue than elasticsearch