Can you deactivate Enterprise add-on trial features?

[eloyd]

Bizarre question, I'm sure, but it should be easy to answer:

We have a customer in the trial phase of Nagios XI towards a full deployment in mid-September (when licenses will be purchased). They accidentally activated the Enterprise add-ons, but they will not be getting an Enterprise add-on.

Is there a way to deactivate those trial features so they don't (as they said) "become dependent on them?"

Honestly, I'm voting they do become dependent so we can sell them the Enterprise add-on.

[mcapra]

There isn't a way to disable the trial once it's started unfortunately. Once the 60 days are up though it'll revert to the same "enterprise only" message.

[eloyd]

Yes, that much I knew. Was just wondering. Okay, I'll try to convince them that the Enterprise add-on is worth it.

Please close.