Unable to see views in Fusion

[abodage]

Hi Team,

I am unable to see my views created in Nagios Fusion.
My fusion version is Nagios Fusion 2014R1.1

[rkennedy]

Could you show us a screenshot of what you're seeing so that we can better understand the issue here?

[abodage]

Hi rkennedy,

I create view using copy-paste url as shown below.

Test view.PNG

but when I click on Test the screen is transparent,

test view1.PNG

but when I tried it in Nagios XI its working properly.

Thanks.

[rkennedy]

Could you show us the URL you are attempting to use? It may be something to do with the characters in it, or perhaps a session of some sort to that specific link.

[abodage]

Hi rkennedy,
Below mentioned URL is using for views:

Code: Select all

http://123.123.123.123/nagiosxi/includes/components/xicore/status.php?show=services&hostgroup=Network_Firewalls

Thanks

[rkennedy]

Try appending &username=&ticket= to the end, so that it knows who to authenticate as. Here's an example (adjust the variables as needed, and use the proper API key) -

Code: Select all

http://123.123.123.123/nagiosxi/includes/components/xicore/status.php?show=services&hostgroup=Network_Firewalls&username=nagiosxiusername&ticket=yourapikey

[raamardhani7]

Try appending &username=&ticket= to the end, so that it knows who to authenticate as. Here's an example (adjust the variables as needed, and use the proper API key) -

Code: Select all

http://123.123.123.123/nagiosxi/includes/components/xicore/status.php?show=services&hostgroup=Network_Firewalls&username=nagiosxiusername&ticket=yourapikey

Hi rkennedy,

Thanks for the solution. But its work only when I copy URL from old version i.e. Nagios XI 5.2.7

When I tried URL from latest version i.e. Nagios XI 5.3.0 then I face same issue.

please advise

[rkennedy]

Your ticket= is unique to each XI machine, so you will need to change that based on the machine you're checking.

[abodage]

Hi rkennedy,

Your ticket= is unique to each XI machine, so you will need to change that based on the machine you're checking.

We have 4 XI machines in which 3 were upgraded with latest version 5.3.0 and 1 having 5.2.7.

I copied URL from all the machine with different API key associate with that server. Still i am unable to see views in fusion for upgraded server.

Please help.

[rkennedy]

I just tested this on my system, and it appears that some sort of stripping happens on the frame. If you click the links under 'My Views' and open as a new tab or window, they'll display properly, but not in the actual frame.

I filed this as a bug report internally, ID #9852.