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Unable to see views in Fusion

Posted: Thu Oct 13, 2016 7:38 am
by abodage
Hi Team,

I am unable to see my views created in Nagios Fusion.
My fusion version is Nagios Fusion 2014R1.1

Re: Unable to see views in Fusion

Posted: Thu Oct 13, 2016 12:45 pm
by rkennedy
Could you show us a screenshot of what you're seeing so that we can better understand the issue here?

Re: Unable to see views in Fusion

Posted: Fri Oct 14, 2016 5:52 am
by abodage
Hi rkennedy,

I create view using copy-paste url as shown below.
Test view.PNG
but when I click on Test the screen is transparent,
test view1.PNG
but when I tried it in Nagios XI its working properly.

Thanks.

Re: Unable to see views in Fusion

Posted: Fri Oct 14, 2016 10:55 am
by rkennedy
Could you show us the URL you are attempting to use? It may be something to do with the characters in it, or perhaps a session of some sort to that specific link.

Re: Unable to see views in Fusion

Posted: Mon Oct 17, 2016 4:48 am
by abodage
Hi rkennedy,
Below mentioned URL is using for views:

Code: Select all

http://123.123.123.123/nagiosxi/includes/components/xicore/status.php?show=services&hostgroup=Network_Firewalls
Thanks

Re: Unable to see views in Fusion

Posted: Mon Oct 17, 2016 10:33 am
by rkennedy
Try appending &username=&ticket= to the end, so that it knows who to authenticate as. Here's an example (adjust the variables as needed, and use the proper API key) -

Code: Select all

http://123.123.123.123/nagiosxi/includes/components/xicore/status.php?show=services&hostgroup=Network_Firewalls&username=nagiosxiusername&ticket=yourapikey

Re: Unable to see views in Fusion

Posted: Tue Oct 18, 2016 5:48 am
by raamardhani7
rkennedy wrote:Try appending &username=&ticket= to the end, so that it knows who to authenticate as. Here's an example (adjust the variables as needed, and use the proper API key) -

Code: Select all

http://123.123.123.123/nagiosxi/includes/components/xicore/status.php?show=services&hostgroup=Network_Firewalls&username=nagiosxiusername&ticket=yourapikey
Hi rkennedy,

Thanks for the solution. But its work only when I copy URL from old version i.e. Nagios XI 5.2.7

When I tried URL from latest version i.e. Nagios XI 5.3.0 then I face same issue.

please advise

Re: Unable to see views in Fusion

Posted: Tue Oct 18, 2016 10:34 am
by rkennedy
Your ticket= is unique to each XI machine, so you will need to change that based on the machine you're checking.

Re: Unable to see views in Fusion

Posted: Wed Oct 19, 2016 3:47 am
by abodage
Hi rkennedy,
rkennedy wrote:Your ticket= is unique to each XI machine, so you will need to change that based on the machine you're checking.
We have 4 XI machines in which 3 were upgraded with latest version 5.3.0 and 1 having 5.2.7.

I copied URL from all the machine with different API key associate with that server. Still i am unable to see views in fusion for upgraded server.

Please help.

Re: Unable to see views in Fusion

Posted: Wed Oct 19, 2016 4:02 pm
by rkennedy
I just tested this on my system, and it appears that some sort of stripping happens on the frame. If you click the links under 'My Views' and open as a new tab or window, they'll display properly, but not in the actual frame.

I filed this as a bug report internally, ID #9852.