Nagios Support Forum

Hello

My email alerts are not working, can someone please check my configuration files, i have uploaded them. i have sent a test message from nagios so i know send mail is working, but i am not receiving notifications for critical and warnings. please can someone help me out

Cant wait to hear from you .

Could you please post your /usr/local/nagios/var/objects.cache file for us to look at? The ones you posted look fine, assuming general-contact has notification commands defined.

Also, please let us know the host / service and contact, that you're attempting to get notifications for so that we know what to compare it against.

Hello

i have got it working , so need need to do anything, one more thing is the mails i am receiving are blank and i would like it to contain the status information , is there something i need to change in these 2 entries , as it is a db query i am running i would like to see the output and comments in my email alerts.

hope to hear from you soon. kelly


# 'notify-host-by-email' command definition
define command{
command_name notify-host-by-email
command_line /usr/bin/mail "%b" "***** Nagios *****\n\nNotification Type: $NOTIFICATIONTYPE$\nHost: $HOSTNAME$\nState: $HOSTSTATE$\nAddress: $HOSTADDRESS$\nInfo: $HOSTOUTPUT$\n\nDate/Time: $LONGDATETIME$\n" | /usr/bin/mail -s "** $NOTIFICATIONTYPE$ Host Alert: $HOSTNAME$ is $HOSTSTATE$ **" $CONTACTEMAIL$
}

# 'notify-service-by-email' command definition
define command{
command_name notify-service-by-email
command_line /usr/bin/mail "%b" "***** Nagios *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\n Additional Info:\n\n$SERVICEOUTPUT$\n$LONGSERVICEOUTPUT$ $NOTIFICATIONCOMMENT$\n" | /usr/bin/mail -s "** $NOTIFICATIONTYPE$ Service Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$
}

Here is some documentation for you: Standard Macros in Nagios

So your command definitions are correct. Is your host/service returning output? Can you post an example message?

Take a look at this - https://assets.nagios.com/downloads/nag ... olist.html

You could change your $HOSTOUTPUT$ to $LONGHOSTOUTPUT$ but, I'm not sure that will be the data you're after. For your services, you've already got $LONGSERVICEOUTPUT$ appended so I don't believe more information will be possible.

Could you show us what you're seeing in a current email, vs what you would like to see with screenshots?

hello

here is a screen shot of the email , there is no information its just the subject

thanks

Can you do the following:

1. backup /usr/local/nagios/etc/nagios.cfg
2. edit /usr/local/nagios/etc/nagios.cfg to contain the values debug_level=256 and debug_verbosity=2, replacing the existing ones
3. Restart Nagios Core
4. Provoke an event which will trigger one of these emails
5. Upload /usr/local/nagios/var/nagios.debug
6. Wait for further instructions, if that is enough information I'll have you restore the original and restart again.

it won't allow me to upload a file with the .debug extension

Simply change the extension to .txt and it should be fine.

haha of course . its been a long day ! here is the file