CRITICAL: Interface Slot: 0 Port Errors

[danthony2]

Hello,

Is there a proper way to monitor switches and routers? Getting multiple alerts all day long of ports going down and back up. Especially on ports that don't exist.

Thank you!
David

[dwhitfield]

There's definitely not one single proper way to monitor switches and routers. I can start you off with https://support.nagios.com/kb/article.php?id=351

If you tell us a bit more about your switches and routers we can be more specific in our response. In the meantime, could you PM me your profile. You'll find it by going to Admin > System Config > System Profile

Also, and this is very important, can you update this thread after you've PMed the profile? Thanks!

[danthony2]

Enable to PM at the moment. Group permission issue?

We are sorry, but you are not authorised to use this feature. You may have just registered here and may need to participate more to be able to use this feature.

[dwhitfield]

Should be able to now. I forgot about the two-post limit.

EDIT: Profile received and shared with techs.

[dwhitfield]

You mentioned in your email when you sent the profile that all you needed to use was ping. However, you have a fair amount of other services defined. You could probably just clear some of those out.

Are the messages you don't want to receive coming from .1, .2, .3, .4, or something else? Thanks!

[danthony2]

You are 100% correct, IP addresses ranging from x.x.x.1 - 4 are network devices and would be best for a simple Ping its alive. Sorry for the delay. The email communication confused me.

[dwhitfield]

Apologies again for the confusion. I believe the forum PM limit has been upped, so PMing profiles in the future should not be a problem. I know you also hit the 2-post limit. It's an unfortunately necessary spam-prevention effort. However, you're past the two-post limit now, so you should be good to go.

One thing I will note is that prospective customers get a free one-hour quickstart. I'd send you a link confidently, but it looks like we/our service provider for that site is getting DDoS at the moment. Google says the link is https://www.nagios.com/services/quickstart/, which looks right to me.

If you do decide to go with Nagios, you will get access to our customer forums here. The general forums don't trigger the SLA (although we *largely* treat it like it does). The thing about the general forums is they allow for community input, so sometimes people like to use them instead of the customer forums. The general forums are particularly useful if you are using a third-party tool/plugin we don't directly support.

As for the direct issue at hand, for adding the ping check, I think https://support.nagios.com/kb/article.php?id=177 should help, since you already have checks for the device. Just for clarity on that note, are you the single administrator for this box? That's the general assumption, but sometimes there are other (or previous) admins which set things up.

For removing the unnecessary checks, you'll want to click Configure at the top of the screen, and then on the CCM logo. Once on the CCM screen, you'll see a Monitoring section in the left-hand panel. Under that, you'll see services and you can delete with the red x toward the right of the screen. You can also add services from this screen, but the KB article to which I linked above has additional information I think you will find useful.

Please let us know if you run into additional trouble.

Also, I will note that due to Thanksgiving the office will be closed Thursday and Friday. Also, we close at 2pm US Central tomorrow.