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Nagios XI Admin Login Reset
Posted: Mon Nov 28, 2016 4:03 pm
by GacoAdmin110
Good Afternoon,
One of my site admins has reset the Admin account to log into the command line/Centos OS for my Nagios XI server.
The web portal works just fine, but I need to log into the command line to do some cleanup & adjust disk size.
Is there anyway to log into the command line to reset the password? I have tried root, nagiosxi, and nagiosadmin accounts with the defaults & our own known passwords...no luck.
Thnx much
Mike
Re: Nagios XI Admin Login Reset
Posted: Mon Nov 28, 2016 4:22 pm
by dwhitfield
If I understand the situation correctly, you are going to need to talk to the site admin that changed the password.
Just to clarify though, everything in Nagios works fine, correct?
Re: Nagios XI Admin Login Reset
Posted: Mon Nov 28, 2016 4:41 pm
by GacoAdmin110
Yes, everything is working correctly through the web console.
Unfortunately that particular site admin is no longer with us so I have to find another way. Or I will have to do a full backup & redo the server entirely...ugh.
Thnx
Re: Nagios XI Admin Login Reset
Posted: Mon Nov 28, 2016 4:44 pm
by tmcdonald
You can try something like this:
https://access.redhat.com/documentation ... asswd.html
But I need to stress that this is out of scope of our support and is not guaranteed/recommended/suggested/etc.
Re: Nagios XI Admin Login Reset
Posted: Wed Nov 30, 2016 12:58 pm
by chadw
I would like to add to this discussion:
We just terminated an employee who had only setup himself as administrator, no one else has ANY access. We cannot login to the web portal, is there a way around this? We may have the root password to the CentOS box.
Thanks!!
Re: Nagios XI Admin Login Reset
Posted: Wed Nov 30, 2016 1:30 pm
by tmcdonald
If you do have access, there is a reset script located at
/usr/local/nagiosxi/scripts/reset_nagiosadmin_password.php:
Code: Select all
[root@localhost scripts]# ./reset_nagiosadmin_password.php
Nagios XI Admin Password Reset Tool
Copyright (c) 2016 Nagios Enterprises, LLC
Usage: ./reset_nagiosadmin_password.php --password=<newpassword>
Resets password used to login to the Nagios XI interface as the nagiosadmin user.
Re: Nagios XI Admin Login Reset
Posted: Wed Nov 30, 2016 1:34 pm
by chadw
You ROCK!!!
Re: Nagios XI Admin Login Reset
Posted: Wed Nov 30, 2016 1:39 pm
by tmcdonald
I do what I can :)
Going to lock this up now though since the web account reset script has been shared, and we can't much help with a locked-out root account.