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False reporting of uptime SLA report

Posted: Mon Dec 19, 2016 7:42 am
by gselvakumar
Hi Team,

There are there few servers which are down for past few months and server is not pinging, we are getting availability report have 94% uptime. Please help us troubleshooting the above issue.

Re: False reporting of uptime SLA report

Posted: Mon Dec 19, 2016 11:37 am
by rkennedy
If the server is not pinging, then the report is showing correctly. If you'd like to change the host checks to not run a ping for the host check, then simply change it to use check_dummy and set $ARG1$ to 0.