Notification Type: PROBLEM but Status:UP

[Mike]

Hello Team,

We are getting below alerts which says notification Type as "PROBLEM" but status seems "UP"

below is the alert and their configuration attached.


Subject: ** PROBLEM Host Alert: XYZ.com is UP **

***** Nagios Monitor XI Alert *****

Notification Type: PROBLEM
Host: XYZ.com
State: UP
Address: XYZ.com
Info: PING OK - Packet loss = 0%, RTA = 0.02 ms

----------------------------------------------------------------
define host {
host_name XYZ.com
use xiwizard_passive_host
address XYZ.com
max_check_attempts 5
check_interval 5
retry_interval 1
check_period xi_timeperiod_24x7
contacts contact list
notification_interval 60
notification_period xi_timeperiod_24x7
notification_enabled 1
icon_image passiveobject.png
status_image passiveobject.png
_xiwizard passiveobject
register 1

[gormank]

If you go to home, notifications, I'll bet you'll see notifications for flapping on that host/service. If you then go to admin notification management and load the relevant template, then click the notification options tab, you'll probably find the flapping checkboxes are selected.

This had me scratching my head for a while...

You can go to reports, state history, select the right time intervl and both for state, then update and see alerts/states over time. I'll bet the ping alerts will be there as well as the OKs.

[dwhitfield]

@Mike, did @gormank's suggestion work for you?

Thanks for contributing @gormank!

[Mike]

There are some host which has Flapping state checked but we have not received any alerts like the one I have posted.

I think there must be some other reason which need to be rectified.

@gormank, Thank you for the suggestion.

[rkennedy]

Please post a screenshot of your notifications & state history pages for this host, and copy of the nagios.log from the day that is relative. (usually located at /usr/local/nagios/var/archives/nagios-mm-dd-yyyy-00.log)