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Re: Service Status NOT FOUND
Posted: Tue Jan 17, 2017 9:39 pm
by kwhogster
tgriep
I download 04.4.23 installed and my Nagios still thinks it has 4.1.73 installed
Do I need to uninstall restart then install what a good process for updating the nsclient?
Thanks
Tom
Re: Service Status NOT FOUND
Posted: Wed Jan 18, 2017 10:52 am
by rkennedy
I would uninstall the old nsclient completely (delete the folder out of program files to ensure it's clean), and then reinstall. If it's still reporting the old version, then a complete reinstall may be needed, or simply a restart of the nscp service.
Re: Service Status NOT FOUND
Posted: Wed Jan 18, 2017 1:26 pm
by kwhogster
I have restarted the server a few times no change.
So off to an uninstall
but first I will save my nsclient.ini
Thanks
Re: Service Status NOT FOUND
Posted: Wed Jan 18, 2017 2:44 pm
by kwhogster
After uninstalling
then restarted
deleted the folder nsclient++
installed new version
Restarted again
Nagios still thinks it has the old nsclient still
Not reporting correctly here whats up?
Re: Service Status NOT FOUND
Posted: Wed Jan 18, 2017 3:42 pm
by rkennedy
Are you trying to monitor a device behind NAT by chance? Are you able to see the device go down when it was deleted / uninstalled?
Please run this on the Windows machine and post the full output -
Code: Select all
dir "c:\Program Files\NSClient++"
ipconfig
Additionally, please post your nsclient.ini and nsclient.log file for us to review, as well as the full output of your testing over the CLI showing the wrong version.
Re: Service Status NOT FOUND
Posted: Wed Jan 18, 2017 8:17 pm
by kwhogster
see attached
This is not a network issue again I must repeat myself this same server has approx. 70 srvices I am checking in Nagios and only three of them fail
Very strange indeed.
Re: Service Status NOT FOUND
Posted: Wed Jan 18, 2017 8:23 pm
by kwhogster
To the one who told me to upgrade the nsclient
That suggestion foobared my nsclient ini and the new version is empty
I had a lot of custom entries to make checks from other plugins to work.
Also Nagios is not even seeing this change
Need help on this asap
Re: Service Status NOT FOUND
Posted: Thu Jan 19, 2017 4:53 pm
by avandemore
Have you considered using NCPA?
https://www.nagios.org/ncpa/help.php
We don't write or maintain NSClient so helping with advanced configurations is somewhat beyond the scope of what we can help with here.
Re: Service Status NOT FOUND
Posted: Thu Jan 19, 2017 9:34 pm
by kwhogster
To All
This is not a nsclient issue it is a Nagios issue
I do not understand why no one on here knows what is wrong.
I have many machines running same nsclient version and have no issues
I need someone to figure this out please help
Not going to switch to something else when what is going on here is Nagios related.
Also why does Nagios not pick up the new version of nsclient
Code: Select all
define service{
use generic-service
host_name TGCS006
service_description NSClient++ Version
servicegroups nsclients
check_command check_nt!CLIENTVERSION
}
Still claims it is running 4.1.73
Re: Service Status NOT FOUND
Posted: Fri Jan 20, 2017 2:14 pm
by rkennedy
When you uninstalled the NSClient++ service, was it still reporting the version? If so, it's possible you have the process open on the Windows machine.
If you're positive this is Nagios related - please post the EXACT commands you're running, as well as ALL related objects. This includes the command, host, and service. We should then be able to setup a test on our end to replicate it.