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SNMP Traps are getting populated in State History for Report
Posted: Mon Feb 13, 2017 12:28 am
by msmulpuri
Any reason why there is an issues with traps that are getting logged in to the traps log file but they are not getting populated in to the State History under Reports? Could you please assist with fixing this issue? It all was working well until yesterday but it started acting up after the snmptt log file rotated yesterday at 2:45 PM EST. Seeing the same behavior across both of our Nagios XI servers.
Nagios XI version:
5.3.3
Re: SNMP Traps are getting populated in State History for Re
Posted: Mon Feb 13, 2017 8:27 am
by msmulpuri
Subject line should have been SNMP Traps are not getting populated in State History for Report
Re: SNMP Traps are getting populated in State History for Re
Posted: Mon Feb 13, 2017 10:41 am
by rkennedy
Can you show us a report / screenshot / log files outlining and corresponding what data is missing?
We'll then need to look at the related raw logs to see what happened during the processing.
Re: SNMP Traps are getting populated in State History for Re
Posted: Mon Feb 13, 2017 11:39 am
by msmulpuri
May be you should close this case as XI support has been engaged to assist with this issue. I already submitted all the requested reports and logs for the issue to XI support. Hopefully this will be resolved soon.
Re: SNMP Traps are getting populated in State History for Re
Posted: Mon Feb 13, 2017 11:41 am
by rkennedy
Thanks for letting us know! Will lock this one up.