Editing service bug?

[askewdread]

Hey,

ive noticed this what appears to be a bug a couple of times, never really bothered me but thought id point it out for you guys

If you go into a service, use the cog and go 'reconfigure this service' it then comes up about using CCM and when you click edit in CCM it gives a blank page, it looks like its passing the id for the service as -1 which would explain why the page doesnt have the correct data, but thought id pass it on

see screenshots

[avandemore]

What version of XI are you using? It appears to be working correctly in 5.4.4.

[askewdread]

Im on 5.4.4
missed screenshot added

[tgriep]

It could be a corrupt MYSQL table entry or a duplicated nagios daemon causing the issue.
Try following this process and see if it corrects the issue.
Login as root to the Nagios server and run the following to repair the mysql database.

Code: Select all

cd /usr/local/nagiosxi/scripts
./repair_databases.sh

Then, run these commands to restart the daemons.

Code: Select all

service nagios stop
killall -9 nagios
service ndo2db restart
service nagios start

Wait a few minutes to login to the GUI and see if the issue still exists.

[askewdread]

not keen to do all that to our production one....

but i have a test one that was installed recently and it does the exact same thing....

ive got 4 instances across 2 business's of XI and have just checked and all 4 do the same thing

[tgriep]

How was the test server created? Was it a restore from one of the other servers?
How are the service checks created on the server?

[askewdread]

it was just a fresh install done from the installer

just any basic service created in CCM and assigned to a host group

[lmiltchev]

I was able to recreate the issue, and filed an internal bug report (TASK ID 11700).

[askewdread]

I was able to recreate the issue, and filed an internal bug report (TASK ID 11700).

awesome thanks for that

[dwhitfield]

It sounds like this issue has been as resolved as it is going to get until the devs fix the bug. Is it okay if we lock this thread? Thanks for choosing the Nagios forums!