Nagios Support Forum

Hi,This is my first post, I found some with similar problem, but suggested solutions did't work for me.
I configured an alert that shoud fire when bypass is activated in a UPS. I'm using a saved query that shows results in a dashboard for the configured period (4 hours back). The alert runs every 2 minutes. The alert last run status allways shows is Ok, but the query result is always 0 matching entries (as I said, I get results when the same query is run in a dashboard).
Thanks in advance for any help! Javier

could you post a a screenshot of your settings for the alert?

Additionally, what version of Log Server are you using?

Tank's both for your reply!

Sorry, not very good using the forum yet, sent the post wit settings without properly ending I attach another image with Software Version. Tanks all for the help !!!

Greetings, welcome to the forum

Some few simple things that come to mind:

- What is the Lookback Period set to in the Alert Settings popup?

- Does your saved query (which the alert is based on) consistently show results if you set the timeperiod to match your alert's Lookback? A 2 minute interval is aggressive, you may be 'missing' the hits if your lookback is also narrow.

- Assuming it does indeed, is any difference if you delete the alert and create a fresh one based on the query?

This one may help too, page three defines the alert popup options:

https://support.nagios.com/kb/article.php?id=296

..

@jguendulain, was @455157's suggestion helpful for you?

Thanks @455157!