nagios xi not working after install of nna

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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newkid
Posts: 6
Joined: Tue May 02, 2017 10:14 am

nagios xi not working after install of nna

Post by newkid »

I installed the Nagios network analyzer on the same server running xi server.....xi server start but I get an error 500 shortly after entering.

x.x.x.x is currently unable to handle this request.
HTTP ERROR 500

I installed nna with:

cd /tmp

wget http://assets.nagios.com/downloads/nagi ... est.tar.gz
tar xzf nagiosna-latest.tar.gz

cd /tmp/nagiosna

./fullinstall
dwhitfield
Former Nagios Staff
Posts: 4583
Joined: Wed Sep 21, 2016 10:29 am
Location: NoLo, Minneapolis, MN
Contact:

Re: nagios xi not working after install of nna

Post by dwhitfield »

You can't do that. They need to be on separate machines (virtual machines will work). Your quickest resolution will be to revert to a snapshot. If you don't have a snapshot, depending on how far along you are in XI, it might be quicker to just start over from scratch.

This is not to say this is the only way, but there will be a log of permissions to correct in the process.

If you still have your XI installer in /tmp/nagiosxi, you could just run ./upgrade and see if it fixes the permissions issues.

Alternatively, what's the output of ll -R /usr/local? You'll need to probably put that in a text file and attach it. Alternatively, you could put it in a code block.

UPDATE: ls info sent in PM.
please run the following

Code: Select all

cd /tmp/nagiosxi
./upgrade
Last edited by dwhitfield on Thu May 11, 2017 12:12 pm, edited 1 time in total.
Reason: additional info after pm received
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