NagiosXI can't send emails.

[sdeshpande]

Support,

Can you please help me troubleshoot why my NagiosXI server is not sending emails.
Can you please tell me where I can look for logs ?

Regards,
Saurabh

[avandemore]

This depends on how you have your email setup. Please send a screenshot of XI > Admin > Manage Email Settings. Do the test emails work?

https://assets.nagios.com/downloads/nag ... ios-XI.pdf

[lmiltchev]

Are notifications not being sent for one, many or all contacts?

Are you using sendmail or SMTP? If you were using sendmail, you would need to check "/var/log/maillog". If you were using SMTP, you would need to check "/usr/local/nagiosxi/tmp/phpmailer.log".

I would recommend reviewing the following documents/KB articles:

https://assets.nagios.com/downloads/nag ... ios-XI.pdf

https://support.nagios.com/kb/article/n ... blems.html

Let us know if this helped. Thank you!