Notification information not showing in Notifications Report

[rhonorio]

Hello,

I've configured my Nagios XI system to send emails when an alert is triggered.
The real information of the alert is being sent in the "Information" field (see picture number 1).
But when I check Notifications Report, I can see the same alert but the "Information" field is empty (see picture number 2).

How can I make the report include that information?

[lmiltchev]

Can you show us the service definition for this check?

This field should be showing the plugin's output, but since this is a SNMP trap (passive check), it's possible that you are resetting (clearing) the output via freshness options + check_dummy. Do you have a notification delay on this service?

Lastly, just to rule this out, can you check the mysqld.log (or mariadb.log) for errors/crashed tables?

Code: Select all

tail /var/log/mysqld.log

or

Code: Select all

tail /var/log/mariadb/mariadb.log