Upgrade to XI 5.4.6 lost all license information

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GldRush98
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Upgrade to XI 5.4.6 lost all license information

Post by GldRush98 »

I upgraded our XI from 5.4.5 to 5.4.6 today and on login I was alerted we were now in a 180 day trial mode. Upon inspecting the License Information screen I see that both our license key and Enterprise key are both completely missing and we're now in 180 trials for both. :shock:
What happened?
Prod XI: Debian 12 - Nagios XI 2026R1.2
Dev XI: Debian 12 - Nagios XI 2026R1.2
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tgriep
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Re: Upgrade to XI 5.4.6 lost all license information

Post by tgriep »

You would have to contact Sales at [email protected] if your server is having issues with the license keys and they should be able to help you out.
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