Service check is stopped automatically

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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support.lta
Posts: 10
Joined: Mon Jul 03, 2017 9:28 am

Service check is stopped automatically

Post by support.lta »

Hi,

Nagios XI is configured to check the processes. After a particular date, the process checks are not happening in Nagios. Kindly help.

Thanks
dwhitfield
Former Nagios Staff
Posts: 4583
Joined: Wed Sep 21, 2016 10:29 am
Location: NoLo, Minneapolis, MN
Contact:

Re: Service check is stopped automatically

Post by dwhitfield »

This could be due to time issues.

What is the output of the following?
# date
# hwclock
# grep date.timezone /etc/php.ini
# mysql -unagiosxi -pn@gweb -e "SELECT NOW();"
# service ntpd status

Also, can you send a screenshot of http://YOURSERVER/nagiosxi/admin/globalconfig.php

Additionally, can you PM me your Profile? You can download it by going to Admin > System Config > System Profile and click the ***Download Profile*** button towards the top. If for whatever reason you *cannot* download the profile, please put the output of View System Info (5.3.4+, Show Profile if older) in the thread (that will at least get us some info). This will give us access to many of the logs we would otherwise ask for individually. If security is a concern, you can unzip the profile take out what you like, and then zip it up again. We may end up needing something you remove, but we can ask for that specifically.

After you PM the profile, please update this thread. Updating this thread is the only way for it to show back up on our dashboard.
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