Nagios XI monitoring stops after a particular date

[support.lta]

Hi,
Nagios XI stopped monitoring after a particular date. Kindly help.

Thanks

[tmcdonald]

Can you please provide more information?

• What XI version are you using?
• What OS and version is it installed on?
• How long ago did this start?
• Is it just not sending emails or is it not monitoring at all?

[support.lta]

What XI version are you using? --> Ans: Nagios XI Enterprise
What OS and version is it installed on? --> Ans: RHEL 7.2
How long ago did this start? --> Ans: 1 month
Is it just not sending emails or is it not monitoring at all? --> Ans: Both, it is not sending any notifications, as we tried to triggered it and stopped our application services but no notification from Nagios.

[tmcdonald]

Can you please tell me the version of Nagios XI that you are running? It will be in the bottom-left of your screen after you log in. It will look something like 5.4.12 or 2014R3.4.

[support.lta]

Hi, thanks for looking into this it is version: Nagios XI 5.2.9

[ssax]

Please send the output of these commands:

Code: Select all

df -h
df -i
chage -l nagios
tail -n100 /var/log/messages /var/log/httpd/*error_log /var/log/mysqld.log /var/log/mariadb/mariadb.log /var/log/maillog /usr/local/nagiosxi/tmp/phpmailer.log

Then PM one of us a copy of your profile, you can download it by going to Admin > System Config > System Profile and click the Download Profile button in the top right corner.

Then run these commands and it may get it up and running properly for you:

Code: Select all

service npcd stop
service nagios stop
service ndo2db stop
service postgresql stop
service mysqld restart
rm -rf /usr/local/nagios/var/rw/nagios.cmd
rm -rf /usr/local/nagios/var/nagios.lock
rm -rf /usr/local/nagios/var/ndo.sock
rm -rf /usr/local/nagios/var/ndo2db.lock
rm -rf /usr/local/nagiosxi/var/reconfigure_nagios.lock
rm -rf /var/lib/mrtg/mrtg_l
for i in `ipcs -q | grep nagios |awk '{print $2}'`; do ipcrm -q $i; done
pkill -9 -u nagios
service httpd restart
service postgresql start
service ndo2db start
service nagios start
service npcd start
service crond restart

Test after that.


Thank you