Fusion 4 - Unable to poll

[bosecorp]

I was able to add all my nagios xi servers into Fusion 4, but only 1. I tried different settings but I dont seem to be able to pull data from nagios xi. all the other ones are working fine

I tried testing fusion settings, and the test passed.

[lmiltchev]

How large is the Nagios XI instance, that you are not able to full? Have you tried fune-tuning your Nagios Fusion system, but following the steps, outlined in the document below?

https://assets.nagios.com/downloads/nag ... Tuning.pdf

[bosecorp]

tried that and didn't work. the Nagios XI instance has about 3K devices and about 20K services

[tmcdonald]

What's the hardware looking like on your Fusion and XI servers?

[bosecorp]

both are VMs

the Nagios XI has about 30 GB of ram, and about 16 cores.

I still have the old Fusion instance running, and that one is able to pull data just fine. the problem is the new instance of Fusion. I have both running in parallel

[tmcdonald]

What's the hardware looking like on your Fusion server? How does it compare to the old one?

[bosecorp]

yes, it;s double the size. the old instance had 2 cores and 4 GB of ram

the fused server stats all look green

In addition, I added my development server which is a replica of the Prod Server and that worked ok

in the auth logs, all looks OK. so authentication doesn't seem to be an issue

[dwhitfield]

Please post the output of the following: tail -20 /usr/local/nagiosfusion/var/poller.log

Also, please attach your /etc/php.ini from the fusion server.

[bosecorp]

this all I see

# tail -20 /usr/local/nagiosfusion/var/poller.log
Could not open input file: /usr/local/nagiosfusion/cron/poller.php


and

# tail -20 poll_subsys.log
2017-07-19 09:11:25[s: 3, u: 0] poll_master(): Not yet time to poll server, polled_time: 1500469651
2017-07-19 09:11:25[s: 6, u: 0] poll_master(): Server using polling interval 200
2017-07-19 09:11:25[s: 5, u: 0] poll_master(): Server using polling interval 300
2017-07-19 09:11:25[s: 5, u: 0] poll_master(): Not yet time to poll server, polled_time: 1500469668
2017-07-19 09:11:25[s: 4, u: 0] poll_master(): Server using polling interval 300
2017-07-19 09:11:25[s: 4, u: 0] poll_master(): Not yet time to poll server, polled_time: 1500469667
2017-07-19 09:11:25[s: 7, u: 0] poll_master(): Server using polling interval 300
2017-07-19 09:11:25[s: 2, u: 0] poll_master(): Server using polling interval 300
2017-07-19 09:11:25[s: 2, u: 0] poll_master(): Not yet time to poll server, polled_time: 1500469665
2017-07-19 09:11:26[s: 0, u: 0] poll_master(): 3 pollers registered
2017-07-19 09:11:26[s: 3, u: 0] poll_master(): Server using polling interval 300
2017-07-19 09:11:26[s: 3, u: 0] poll_master(): Not yet time to poll server, polled_time: 1500469651
2017-07-19 09:11:26[s: 6, u: 0] poll_master(): Server using polling interval 200
2017-07-19 09:11:26[s: 5, u: 0] poll_master(): Server using polling interval 300
2017-07-19 09:11:26[s: 5, u: 0] poll_master(): Not yet time to poll server, polled_time: 1500469668
2017-07-19 09:11:26[s: 4, u: 0] poll_master(): Server using polling interval 300
2017-07-19 09:11:26[s: 4, u: 0] poll_master(): Not yet time to poll server, polled_time: 1500469667
2017-07-19 09:11:26[s: 7, u: 0] poll_master(): Server using polling interval 300
2017-07-19 09:11:27[s: 2, u: 0] poll_master(): Server using polling interval 300
2017-07-19 09:11:27[s: 2, u: 0] poll_master(): Not yet time to poll server, polled_time: 1500469665

[tgriep]

Try following this KB article and increase the setting in the /etc/php.ini file on the Fusion server and see if that helps.
https://support.nagios.com/kb/article/n ... ables.html