Nagios Support Forum

I was able to add all my nagios xi servers into Fusion 4, but only 1. I tried different settings but I dont seem to be able to pull data from nagios xi. all the other ones are working fine

I tried testing fusion settings, and the test passed.

How large is the Nagios XI instance, that you are not able to full? Have you tried fune-tuning your Nagios Fusion system, but following the steps, outlined in the document below?

https://assets.nagios.com/downloads/nag ... Tuning.pdf

tried that and didn't work. the Nagios XI instance has about 3K devices and about 20K services

What's the hardware looking like on your Fusion and XI servers?

both are VMs

the Nagios XI has about 30 GB of ram, and about 16 cores.

I still have the old Fusion instance running, and that one is able to pull data just fine. the problem is the new instance of Fusion. I have both running in parallel

What's the hardware looking like on your Fusion server? How does it compare to the old one?

yes, it;s double the size. the old instance had 2 cores and 4 GB of ram

the fused server stats all look green

In addition, I added my development server which is a replica of the Prod Server and that worked ok

in the auth logs, all looks OK. so authentication doesn't seem to be an issue

Please post the output of the following: tail -20 /usr/local/nagiosfusion/var/poller.log

Also, please attach your /etc/php.ini from the fusion server.

this all I see

# tail -20 /usr/local/nagiosfusion/var/poller.log
Could not open input file: /usr/local/nagiosfusion/cron/poller.php


and

# tail -20 poll_subsys.log
2017-07-19 09:11:25[s: 3, u: 0] poll_master(): Not yet time to poll server, polled_time: 1500469651
2017-07-19 09:11:25[s: 6, u: 0] poll_master(): Server using polling interval 200
2017-07-19 09:11:25[s: 5, u: 0] poll_master(): Server using polling interval 300
2017-07-19 09:11:25[s: 5, u: 0] poll_master(): Not yet time to poll server, polled_time: 1500469668
2017-07-19 09:11:25[s: 4, u: 0] poll_master(): Server using polling interval 300
2017-07-19 09:11:25[s: 4, u: 0] poll_master(): Not yet time to poll server, polled_time: 1500469667
2017-07-19 09:11:25[s: 7, u: 0] poll_master(): Server using polling interval 300
2017-07-19 09:11:25[s: 2, u: 0] poll_master(): Server using polling interval 300
2017-07-19 09:11:25[s: 2, u: 0] poll_master(): Not yet time to poll server, polled_time: 1500469665
2017-07-19 09:11:26[s: 0, u: 0] poll_master(): 3 pollers registered
2017-07-19 09:11:26[s: 3, u: 0] poll_master(): Server using polling interval 300
2017-07-19 09:11:26[s: 3, u: 0] poll_master(): Not yet time to poll server, polled_time: 1500469651
2017-07-19 09:11:26[s: 6, u: 0] poll_master(): Server using polling interval 200
2017-07-19 09:11:26[s: 5, u: 0] poll_master(): Server using polling interval 300
2017-07-19 09:11:26[s: 5, u: 0] poll_master(): Not yet time to poll server, polled_time: 1500469668
2017-07-19 09:11:26[s: 4, u: 0] poll_master(): Server using polling interval 300
2017-07-19 09:11:26[s: 4, u: 0] poll_master(): Not yet time to poll server, polled_time: 1500469667
2017-07-19 09:11:26[s: 7, u: 0] poll_master(): Server using polling interval 300
2017-07-19 09:11:27[s: 2, u: 0] poll_master(): Server using polling interval 300
2017-07-19 09:11:27[s: 2, u: 0] poll_master(): Not yet time to poll server, polled_time: 1500469665

Try following this KB article and increase the setting in the /etc/php.ini file on the Fusion server and see if that helps.
https://support.nagios.com/kb/article/n ... ables.html