Nagios api servicestatus not working

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sanjayhiranisq
Posts: 32
Joined: Tue Sep 13, 2016 3:04 am

Nagios api servicestatus not working

Post by sanjayhiranisq »

he api call

curl -XGET "https://nagios/nagiosxi/api/v1/objects/ ... h&pretty=1"

Responds with :
This page isn’t working

nagios is currently unable to handle this request.
HTTP ERROR 500

all other api calls work, unfortunately this is the only one we require
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Nagios api servicestatus not working

Post by npolovenko »

Hello, @sanjayhiranisq.

Can you paste this link in your web browser(please replace YOUR_NAGIOS_IP and YOUR_NAGIOS_API with the correct data):

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http://YOUR_NAGIOS_IP/nagiosxi/api/v1/objects/servicestatus?apikey=YOUR_NAGIOS_API&pretty=1
Does it work or do you see the same HTTP ERROR 500 error?

After that please run:

Code: Select all

service nagios restart
service mysqld restart
service httpd restart
If above doesn't solve it please upload Nagios XI System Profile so I can review it.
To send us your system profile. Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and upload it here. Or you can send it to me in a PM. If you choose to send it in pm please let us know here as soon as you send it.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
sanjayhiranisq
Posts: 32
Joined: Tue Sep 13, 2016 3:04 am

Re: Nagios api servicestatus not working

Post by sanjayhiranisq »

This did not resolve the issue. I tried to upload the profile to a PM and I got this : The file is too big, maximum allowed size is 1 MiB.
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Nagios api servicestatus not working

Post by npolovenko »

@sanjayhiranisq, Is there a possibility to upload the file to the google drive or any other cloud storage and share a link in pm?
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
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