Alerts are getting generated on wrong time stamp.

[raamardhani7]

Hi,
If a server is down and alert is triggered from Nagios , there is a delay in alerts received by another ticketing tool with wrong time stamp.
Please refer the screenshot attached.

[npolovenko]

Hello, @raamardhani7. Let's check whether your system time is out of sync with the php time. Please run the following commands in the command line and post the output:

Code: Select all

date

and

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cat /etc/php.ini | grep date.time

[raamardhani7]

Hi,
I have attached the output.

[npolovenko]

@raamardhani7, Is your XI using PHP Sendmail? You can check in Admin/System Config/Manage Email Settings(left column). Can you send a test email from the same screen? Would the timestamp be incorrect? You can also try to change the PHP time zone from America/Chicago to US/Central in etc/php.ini.