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Import old data to new XI?
Posted: Wed Jan 03, 2018 11:50 pm
by dimsum
Hi Guys,
I have a problem to move all old data to new XI. Is it possible in a simple export/import? So I have 2 XI run on the same version.
Please advise,
Thank you.
Re: Import old data to new XI?
Posted: Thu Jan 04, 2018 10:08 am
by bolson
Which version are you migrating from?
Re: Import old data to new XI?
Posted: Thu Jan 04, 2018 10:29 pm
by dimsum
Is Nagios XI 5.4.11 to Nagios XI 5.4.11
Thank you.
Re: Import old data to new XI?
Posted: Fri Jan 05, 2018 10:36 am
by bolson
Simply backup your Nagios XI on the existing XI installation and restore to the new installation. Here's how:
https://assets.nagios.com/downloads/nag ... ios-XI.pdf
Re: Import old data to new XI?
Posted: Wed Jan 10, 2018 11:24 pm
by dimsum
Thank for the link.
I try restore from backup the information it's okay but I can't see the performance graph with the old data ~1,000 hosts. Alternatively, I was backed up and restore another XI it's worked all information Nagios XI but this XI is ~100 hosts. see the difference XI picture.
Could you advise?
Thanks.
Re: Import old data to new XI?
Posted: Thu Jan 11, 2018 12:53 pm
by npolovenko
@dimsum, Did you happen to migrate from a 32bit system to a 64bit one? If so, please take a look at this tutorial:
https://support.nagios.com/kb/article.php?id=166
Otherwise, could you send in your Nagios XI System Profile so I can review it?
To send us your system profile. Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and attach it to your next post, or you can upload it to a cloud storage of your choice and share a link with me in pm.
Re: Import old data to new XI?
Posted: Mon Jan 15, 2018 12:58 pm
by npolovenko
@dimsum, I received your profile and shared it with the support team. Seems like you may have some permission problems. Please navigate to:
and run the script:
Let us know if that fixed your problem. Please allow XI to run for at least 10-15 minutes after you run this script before checking on it.
Re: Import old data to new XI?
Posted: Wed Jan 17, 2018 1:09 am
by dimsum
[root@nagiso-restore scripts]# ./reset_config_perms.sh
RESETTING PERMS
/bin/chmod: cannot access ‘/usr/local/nagios/share/perfdata/’: No such file or directory
/bin/find: ‘/usr/local/nagios/share/perfdata/’: No such file or directory
Perhaps the folder is missing! Can I download from the old XI? When I run the backup on web UI isn't back up a perfdata?
Thanks.
Re: Import old data to new XI?
Posted: Wed Jan 17, 2018 10:43 am
by npolovenko
@dimsum, I think that folder should've been transferred over during the backup. Can you manually navigate to /usr/local/nagios/share/ and make sure that there's no perfdata folder? If there isn't you may copy it from the old XI server. After you copy it please run the following commands and show us the output:
Code: Select all
service nagios restart
service npcd status
service crond status
Re: Import old data to new XI?
Posted: Sat Jan 20, 2018 10:19 am
by dimsum
Hi,
The problem has been fixed. It's a problem with the link directory mismatch. because from the old XI has changed a perfdata path to /home.
Thanks guys for helping.