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Force Check not working for host

Posted: Mon Jan 08, 2018 6:00 pm
by rjmon
Moderator Edit: This thread has been split from another - https://support.nagios.com/forum/viewto ... 205#241270
In the future, please create a new thread and link to the old one instead of adding on.

I am having th same issue.. what is the solution for this

Re: Force Check not working for host

Posted: Tue Jan 09, 2018 10:40 am
by kyang
Could you try forcing a check again? Any errors or is it getting processed, and then send us your profile?

Nagios XI Profile --> On the XI Home Page click "Admin" > "System Profile" --> "Download Profile" button
Save the profile.zip file and upload it here or PM me.

If you receive a PROFILE BUILD FAILED
Please follow this article,

https://support.nagios.com/kb/article.p ... ategory=44

After you PM the profile please update this thread saying so, unless you post the profile on here. Thanks


UPDATE: Profile Received! Put in teamshare.

Re: Force Check not working for host

Posted: Tue Jan 09, 2018 1:16 pm
by rjmon
Posted my system profile to your PM. After doing force check timestamp has not changed. Still getting the same error CRITICAL: cannot make ssl connection.

Re: Force Check not working for host

Posted: Tue Jan 09, 2018 2:12 pm
by npolovenko
@rjmon, What is the name of the check that is not working? And by time stamp do you mean the Last Check time, or is it the Duration time? Can you upload a screenshot of the Service Status Detail page?

Re: Force Check not working for host

Posted: Tue Jan 09, 2018 3:35 pm
by rjmon
I think i found the problem, Performance grapher and Database Backend service was in stopped as per "System COmponent Status" after restarting them now i can see the time stamp updating..Thank you very much. :lol:

Re: Force Check not working for host

Posted: Tue Jan 09, 2018 3:38 pm
by kyang
Sounds good, I was just going to tell you that NCPD and ndo2db was off. Glad you found it though!

If you have any more questions, feel free to create another thread.

Thanks for using the Nagios Support Forum!