Page 1 of 1

No more daily index created

Posted: Wed Jan 17, 2018 2:14 pm
by miche
Hello,
My company own a licence but I don't know how to notify your team so as to have access to the customer support :)

Anyway, we are currently facing an issue : after a "no space left" problem on our NLS server (2.0.0), I had to repair the instance and delete corrupted indices and re-import some of them from the backups.

Everything went OK and NLS worked fine as it's supposed to be.
But the day after I've noticed that /var/log/logstash/logstash.log grew very fast and the reason why was that the current index was not automaticly created ...

I did create it with a "curl XPUT" command, but the issue is still here :(
I even tried to update to 2.0.2 with the secret hope that it would fix the situation but sadly, no...

I searched on Internet without success, that's why I'm asking for your help :)

Re: No more daily index created

Posted: Wed Jan 17, 2018 2:45 pm
by cdienger
If you haven't already, try just restarting the service with:

service elasticsearch restart

If that doesn't resolve the problem you can go to https://support.nagios.com/add-contact/ to add yourself as a contact and create a ticket at https://support.nagios.com/tickets/ . The first thing I will want to look at is a profile that you can generate under Admin > System > System Status.

Re: No more daily index created

Posted: Wed Jan 17, 2018 3:07 pm
by miche
Thank you for your quick reply !

However, restarting elasticsearch didn't fix the issue :(

I am currently missing the information reguarding the one on one licence but I will find that information very shortly. I will recontact you as soon as I have the information.

Is the second link you provided accurate because it is the same than the first one.

Is there any secure way to send the system profile files ?

Thank you.

Re: No more daily index created

Posted: Wed Jan 17, 2018 4:03 pm
by cdienger
The link has been updated. The site uses https and the upload will be encrypted.

Re: No more daily index created

Posted: Thu Jan 18, 2018 11:20 am
by miche
Great, thank you. I have just created the ticket with system-profile in it

Re: No more daily index created

Posted: Thu Jan 18, 2018 12:01 pm
by cdienger
Got it. I'll take a look now.