Nagios XI - older 044 client works newest one doesn't

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robatwork
Posts: 28
Joined: Fri Feb 02, 2018 5:08 am

Nagios XI - older 044 client works newest one doesn't

Post by robatwork »

Nagios newbie here, first posting please be gentle if I am asking soemthing a bit simple!

Loaded Nagios XI 5.4.12 so it's the latest version.

I loaded the linked client which happens to be v0.4.4 on a server here, and setup the config wizard, and it all works fine - the default monitors show up green. I then unloaded that client, rebooted, then loaded the latest v0.5.2 client. I chose exactly the same parameters as previously - same password, same tick boxes, and same Allowed hosts. Now only the ping works - everything else red.

To make sure I'm not being really dumb I uninstalled 052 and rebooted, then installed 044 again. All green. Rebooted, all green. Uninstalled, rebooted, installed 052 again, rebooted again to be sure, all red. The server is on a LAN so it's not an external firewall. C:\Program Files\NSClient++\nscp.exe is in the windows firewall OK.

Is this just a case of "don't use the latest client as it's not compatible with XI"?

many thanks
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npolovenko
Support Tech
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Joined: Mon May 15, 2017 5:00 pm

Re: Nagios XI - older 044 client works newest one doesn't

Post by npolovenko »

@robatwork, We don't officially support NSCLient 5.x yet, but I don't see why it wouldn't be compatible. Can you make sure that nsclient.ini file didn't get overridden when you upgraded the agent?
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
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robatwork
Posts: 28
Joined: Fri Feb 02, 2018 5:08 am

Re: Nagios XI - older 044 client works newest one doesn't

Post by robatwork »

npolovenko wrote:@robatwork, We don't officially support NSCLient 5.x yet, but I don't see why it wouldn't be compatible. Can you make sure that nsclient.ini file didn't get overridden when you upgraded the agent?
Ah I will stick with the 044 client in that case - it works and I will upgrade once it gains support, thanks
Rob
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npolovenko
Support Tech
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Joined: Mon May 15, 2017 5:00 pm

Re: Nagios XI - older 044 client works newest one doesn't

Post by npolovenko »

@robatwork, Sounds good! May I lock this thread for you?
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
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robatwork
Posts: 28
Joined: Fri Feb 02, 2018 5:08 am

Re: Nagios XI - older 044 client works newest one doesn't

Post by robatwork »

Hi - could you give it a couple of days just in case someone wants to contribute and then lock it?
tnx
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dwhitfield
Former Nagios Staff
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Location: NoLo, Minneapolis, MN
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Re: Nagios XI - older 044 client works newest one doesn't

Post by dwhitfield »

robatwork wrote:it works and I will upgrade once it gains support
Since we don't control the development of NSClient, we are pushing people toward NCPA (https://www.nagios.org/ncpa/#downloads). I am definitely NOT saying we will never support nsclient .5, but currently QAing it is not a priority for us.
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