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Nagios XI - older 044 client works newest one doesn't

Posted: Fri Feb 02, 2018 5:29 am
by robatwork
Nagios newbie here, first posting please be gentle if I am asking soemthing a bit simple!

Loaded Nagios XI 5.4.12 so it's the latest version.

I loaded the linked client which happens to be v0.4.4 on a server here, and setup the config wizard, and it all works fine - the default monitors show up green. I then unloaded that client, rebooted, then loaded the latest v0.5.2 client. I chose exactly the same parameters as previously - same password, same tick boxes, and same Allowed hosts. Now only the ping works - everything else red.

To make sure I'm not being really dumb I uninstalled 052 and rebooted, then installed 044 again. All green. Rebooted, all green. Uninstalled, rebooted, installed 052 again, rebooted again to be sure, all red. The server is on a LAN so it's not an external firewall. C:\Program Files\NSClient++\nscp.exe is in the windows firewall OK.

Is this just a case of "don't use the latest client as it's not compatible with XI"?

many thanks

Re: Nagios XI - older 044 client works newest one doesn't

Posted: Fri Feb 02, 2018 2:57 pm
by npolovenko
@robatwork, We don't officially support NSCLient 5.x yet, but I don't see why it wouldn't be compatible. Can you make sure that nsclient.ini file didn't get overridden when you upgraded the agent?

Re: Nagios XI - older 044 client works newest one doesn't

Posted: Mon Feb 05, 2018 5:44 am
by robatwork
npolovenko wrote:@robatwork, We don't officially support NSCLient 5.x yet, but I don't see why it wouldn't be compatible. Can you make sure that nsclient.ini file didn't get overridden when you upgraded the agent?
Ah I will stick with the 044 client in that case - it works and I will upgrade once it gains support, thanks
Rob

Re: Nagios XI - older 044 client works newest one doesn't

Posted: Mon Feb 05, 2018 11:18 am
by npolovenko
@robatwork, Sounds good! May I lock this thread for you?

Re: Nagios XI - older 044 client works newest one doesn't

Posted: Tue Feb 06, 2018 3:42 am
by robatwork
Hi - could you give it a couple of days just in case someone wants to contribute and then lock it?
tnx

Re: Nagios XI - older 044 client works newest one doesn't

Posted: Tue Feb 06, 2018 11:39 am
by dwhitfield
robatwork wrote:it works and I will upgrade once it gains support
Since we don't control the development of NSClient, we are pushing people toward NCPA (https://www.nagios.org/ncpa/#downloads). I am definitely NOT saying we will never support nsclient .5, but currently QAing it is not a priority for us.