Nagios Support Forum

Posted: **Thu Jan 19, 2012 10:15 am**

Hello,

Do you have any ideas what to do if CPU check via WMI returns the below message?

(Our NagiosXI version is 2011R1.9, remote server OS is Windows Server Enterprise 2008, SP2)

UNKNOWN: Could not retrieve all required data. =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
INTERNAL ERROR: Signal 6 in pid 28868 (4.0.0alpha3-GIT-UNKNOWN)
Please read the file BUGS.txt in the distribution
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
PANIC: internal error
BACKTRACE: 20 stack frames:
#0 /usr/bin/wmic(call_backtrace+0x2b) [0x85f15a3]
#1 /usr/bin/wmic(smb_panic+0x266) [0x85f18dd]
#2 /usr/bin/wmic [0x85f1a78]
#3 /usr/bin/wmic(fault_setup+0) [0x85f1aad]
#4 [0x807420]
#5 /lib/libc.so.6(abort+0x101) [0x29b701]
#6 /usr/bin/wmic [0x863b167]
#7 /usr/bin/wmic [0x863b23c]
#8 /usr/bin/wmic [0x863b447]
#9 /usr/bin/wmic [0x863b794]
#10 /usr/bin/wmic(talloc_named_const+0x1f) [0x863c476]
#11 /usr/bin/wmic(ndr_pull_WbemQualifiers+0x194) [0x80b9431]
#12 /usr/bin/wmic(ndr_pull_WbemClass+0x26b) [0x80bbd82]
#13 /usr/bin/wmic(ndr_pull_DataWithStack+0xd3) [0x80b97f0]
#14 /usr/bin/wmic(ndr_pull_WbemClassObject+0x30b) [0x80bacaf]
#15 /usr/bin/wmic(WBEMDATA_Parse+0xef6) [0x80b7693]
#16 /usr/bin/wmic(IEnumWbemClassObject_SmartNext+0x4e7) [0x80b7dc5]
#17 /usr/bin/wmic(main+0x50b) [0x80b45cf]
#18 /lib/libc.so.6(__libc_start_main+0xdc) [0x286e9c]
#19 /usr/bin/wmic [0x80b3a91]
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
INTERNAL ERROR: Signal 6 in pid 28949 (4.0.0alpha3-GIT-UNKNOWN)
Please read the file BUGS.txt in the distribution
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
PANIC: internal error
BACKTRACE: 20 stack frames:
#0 /usr/bin/wmic(call_backtrace+0x2b) [0x85f15a3]
#1 /usr/bin/wmic(smb_panic+0x266) [0x85f18dd]
#2 /usr/bin/wmic [0x85f1a78]
#3 /usr/bin/wmic(fault_setup+0) [0x85f1aad]
#4 [0x678420]
#5 /lib/libc.so.6(abort+0x101) [0x29b701]
#6 /usr/bin/wmic [0x863b167]
#7 /usr/bin/wmic [0x863b23c]
#8 /usr/bin/wmic [0x863b447]
#9 /usr/bin/wmic [0x863b794]
#10 /usr/bin/wmic(talloc_named_const+0x1f) [0x863c476]
#11 /usr/bin/wmic(ndr_pull_WbemQualifiers+0x194) [0x80b9431]
#12 /usr/bin/wmic(ndr_pull_WbemClass+0x26b) [0x80bbd82]
#13 /usr/bin/wmic(ndr_pull_DataWithStack+0xd3) [0x80b97f0]
#14 /usr/bin/wmic(ndr_pull_WbemClassObject+0x30b) [0x80bacaf]
#15 /usr/bin/wmic(WBEMDATA_Parse+0xef6) [0x80b7693]
#16 /usr/bin/wmic(IEnumWbemClassObject_SmartNext+0x4e7) [0x80b7dc5]
#17 /usr/bin/wmic(main+0x50b) [0x80b45cf]
#18 /lib/libc.so.6(__libc_start_main+0xdc) [0x286e9c]
#19 /usr/bin/wmic [0x80b3a91]

Posted: **Thu Jan 19, 2012 12:28 pm**

What version of wmi are you using?

Code: Select all

# cd /usr/local/nagios/libexec
# ./check_wmi_plus.pl --version

Try running from the command line this commands and post the output:

Code: Select all

# cd /usr/local/nagios/libexec
# ./check_wmi_plus.pl -H <your_windows_server_IP_address> -u <username> -p <password> -m checkcpu -w 80 -c 90

Posted: **Mon Jan 23, 2012 4:06 pm**

Also,

what version of wmic is installed:

/usr/local/bin/wmic --version

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