New Application Information

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
keerthi.seetharaman
Posts: 92
Joined: Thu Jan 11, 2018 7:55 am

New Application Information

Post by keerthi.seetharaman »

Hello Team,

On our production instance of Nagios XI replication team is trying to install another application which will automatically update the new certificate on the target servers which have expired. This is not a monitoring application. It will be used only for certificate renewal process. There will be a separate mount point for this application will not touch any of our partitions.
Our query is that installing the application on the same server will not create any issues on Nagios XI?
Do let us know in case you need any further information.

Regards,
Keerthi Prashanth S.
Thanks & Regards,
Keerthi Prashanth Seetharaman
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: New Application Information

Post by tmcdonald »

There is always a chance that additional software could interfere with the operation of XI, so our official stance is that you are free to do so but any damage caused as a result is out of scope of our support. Our recommendation is to take proper backups, and to test the installation on your backup XI server before doing so on the production server.
Former Nagios employee
keerthi.seetharaman
Posts: 92
Joined: Thu Jan 11, 2018 7:55 am

Re: New Application Information

Post by keerthi.seetharaman »

Thanks for your quick reply.
In case if you have any document for the same please do let us know on that so that we can follow the steps. In case if we face any issues we will let you know on the same.

Regards,
Keerthi Prashanth S.
Thanks & Regards,
Keerthi Prashanth Seetharaman
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: New Application Information

Post by tmcdonald »

The steps for performing a backup or restore can be found here: https://assets.nagios.com/downloads/nag ... ios-XI.pdf

Do note however that this is only a backup of the application, not the whole server. If your Nagios XI server is virtualized, you should take a snapshot or full VM backup.
Former Nagios employee
Locked