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Query
Posted: Tue Feb 20, 2018 1:38 pm
by Dharan
Hello All,
Hello All,
I downloaded the latest tar file from
http://assets.nagios.com/downloads/nagi ... est.tar.gz, copied it to the Nagios base server using winscp and tried to install using ./fullinstall , but, I get an installation error that says ERROR: Subcomponent 'ndoutils' installation failed - exiting.
Subcomponents installation failed – exiting.
Please assist.
Dharan
Re: Query
Posted: Tue Feb 20, 2018 1:43 pm
by tmcdonald
What OS and version are you installing this on? Is it a clean, minimal install that has not been modified? Is there a GUI/desktop present?
If you have the full install.log from the installation directory that would be beneficial to share.
Re: Query
Posted: Tue Feb 20, 2018 2:14 pm
by Dharan
Please find the attachment of the install.log
Re: Query
Posted: Tue Feb 20, 2018 2:16 pm
by Dharan
OS is CentOS Linux release 7.4.1708 (Core). It is a clean install, it is just added to the space walk server to get all the packages
Re: Query
Posted: Wed Feb 21, 2018 10:24 am
by mcapra
Is this machine behind a proxy for it's internet access? I notice a whole lot of 401s when yum is requesting mirrors.
There are some steps to take when installing Nagios XI behind a proxy:
https://support.nagios.com/kb/article.php?id=147
You may also need to
yum install systemd-devel.
Re: Query
Posted: Wed Feb 21, 2018 4:09 pm
by npolovenko
@Dharan, Let us know if mcapra's article helped you solve this problem.
Re: Query
Posted: Thu Feb 22, 2018 10:51 am
by Dharan
Hello,
The proxy settings are transparent, the servers are blocked by the firewall from getting to the internet even if authenticated through the appliance.
Please let me know if there is a way to install Nagios XI without being able to access the internet or having the proxy settings?
I can ping 8.8.8.8 though
Dharan
Re: Query
Posted: Fri Feb 23, 2018 10:23 am
by Dharan
Hello All,
The centos server on which I'm trying to install Nagios now has access to the internet, I'm able to wget the latest tar file, but, when I run the full install script I get an installationo error . Please find the attachment of the latest install.log and please review and let me know your findings
Re: Query
Posted: Fri Feb 23, 2018 1:33 pm
by lmiltchev
Most probably, you are missing some packages as your system didn't have Internet access, which caused compiling ndo utils to fail. Try running:
then rerun the "fullinstall" script.
BTW, I've never seen a CentOS machine, receiving updates from RHN Classic or Red Hat Satellite... (from the install.log). Are we troubleshooting XI install on CentOS 7.4? I am a bit confused.
DISTRO INFO:
CentOS
7.4.1708
x86_64
...
This system is receiving updates from RHN Classic or Red Hat Satellite.
Loading support for Red Hat kernel ABI
Re: Query
Posted: Thu Mar 01, 2018 9:47 am
by Dharan
Hello All,
Thank you for all the replies, I re-built the base centos machine, got it access to the internet and was able to successfully install Nagios the second time. Thank you again