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SQL Error Message + Support

Posted: Wed Feb 28, 2018 1:12 pm
by bdobson
Hello, I have a valid NagiosXI paid license atm but am not sure how to have my account linked for the support forum?

* Appliance install
* 64bit
* Linux
* 5.4.12 installed

However, I believe my issue is minor as all of a sudden I'm getting 2 issues:

On my main screen I see:

Array ( [home_page_title_sel] => custom [home_page_title] => APIM Nagios XI [destination_type] => homedashboard [destination_url] => )

This just suddenly popped up and will not go away.

My second minor issue which I can resolve by adding the -o file is most of my checks for drive space return:

ERROR: Description/Type table : Message size exceeded buffer maxMsgSize.

Is there a way I add this to the template so I don't have to modify each entry?

Re: SQL Error Message + Support

Posted: Wed Feb 28, 2018 3:28 pm
by scottwilkerson
You can add your contact here for customer support:
https://support.nagios.com/add-contact/

For the first error, is that the only thing on the page? you may want to go to
Configure -> My Account Settings -> Home Page Options
and try changing the destination and title

For part 2, yes
Configure -> CCM
Select a service that has these disk checks
Edit
see what command is being used (right side)
Then go to Commands (left menu) -> search for command
edit add -o
Save
Apply Configuration

Re: SQL Error Message + Support

Posted: Wed Feb 28, 2018 5:43 pm
by bdobson
Thank you the second issue has been solved.

For the first issue, everything is on the screen properly, all the dashlets but that message appears at the very top of the screen.

Re: SQL Error Message + Support

Posted: Wed Feb 28, 2018 5:51 pm
by bdobson
Sorry, missed a critical bit of information I only see this when logging in as the default administrator.

Re: SQL Error Message + Support

Posted: Wed Feb 28, 2018 6:12 pm
by scottwilkerson
there was a some debug code left in this component

Upload the attached through Admin -> Manage Component

Re: SQL Error Message + Support

Posted: Fri Mar 02, 2018 1:52 pm
by bdobson
Excellent! That did the trick nicely.

Thank you very much

Re: SQL Error Message + Support

Posted: Fri Mar 02, 2018 2:49 pm
by scottwilkerson
Glad I could help!