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Active Directory - Unable to authenticate

Posted: Mon Apr 16, 2018 9:15 am
by stepaneki
Hi all,

could you help me with following issue:

1) I try to connect to Active Directory: Admin -> Manage Users -> Add Users from LDAP/AD

2) I choose AD server defined under LDAP/AD Integration -> Authentication Server

3) username: xmpanagios, pass: ****, Next
-> issue: Unable to authenticate: 80090308: LdapErr: DSID-0C09042F, comment: AcceptSecurityContext error, data 52e, v2580

4) If I use LDAP (I choose LDAP server defined under LDAP/AD Integration -> Authentication Server),
username: CN=xmpanagios,OU=usr,OU=MPSV,DC=AD,DC=MPSV,DC=CZ
pass: ****, it works fine

Thanks for help
Ivo

Re: Active Directory - Unable to authenticate

Posted: Mon Apr 16, 2018 2:55 pm
by cdienger
52e indicates bad credentials. Assuming those are correct, it is probably a bad setting in the AD configuration. Can you provide a screenshot of Admin > Users > LDAP/AD Integration > *edit the ad config* ? Feel free to PM it to me if you cannot post it publicly.

Re: Active Directory - Unable to authenticate

Posted: Tue Apr 17, 2018 6:01 am
by stepaneki
It works now. I have incorrect account suffix.

I apologize for vasting of your time.

Regards
Ivo

Re: Active Directory - Unable to authenticate

Posted: Tue Apr 17, 2018 1:36 pm
by cdienger
No worries :) Always glad to resolve something quickly!