Not able to access Nagios XI URL

[ganeshkagde]

Hi Team,

kindly help me as i am unable to access Nagios XI URL as its shows that "This site can’t be reached" and "Unable to connect".
as i tried all system and browsers still unable to access it.

[cdienger]

Are you using http or https to access the site? Try them both if you've only tried one. Also, use the IP address of the XI machine to access the page:

http://<xi_ip>
https://<xi_ip>

Make sure the Apache is running:

service httpd restart
netstat -na | egrep "443|80"

You should see port 80 and 443 running in the netstat output:

tcp 0 0 :::80 :::* LISTEN
tcp 0 0 :::443 :::* LISTEN

[ganeshkagde]

Hi,

after restarted httpd service, it came to normal. but now Nagios XI performance is quite slow, can you help me on this. PFA system profile from Nagios XI.

[lmiltchev]

Can you PM me (or anyone else on the Nagios Support team) the profile.zip file?

Admin > System Profile > Download Profile

It contains a lot more useful information than the "text" version of the profile. I suspect that you are having some DB issues as the number of hosts and services shown in the profile is 0 (zero), but we would need to review all of the logs/configs in order to find the root cause.

[ganeshkagde]

PFA profile.zip file.

[npolovenko]

@ganeshkagde, First please run:

Code: Select all

service httpd restart

Please clear out all files from the following directory:

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/usr/local/nagios/var/spool/perfdata/

Run the repair database script:

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 /usr/local/nagiosxi/scripts/repair_databases.sh

And please post:

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 cat /etc/httpd/conf.d/nagiosxi.conf

[ganeshkagde]

Hi Team,

Many thanks for help/support, you may now please proceed to close this case.

[scottwilkerson]

glad you resolved the issue