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Not able to access Nagios XI URL
Posted: Wed Apr 25, 2018 11:43 pm
by ganeshkagde
Hi Team,
kindly help me as i am unable to access Nagios XI URL as its shows that "This site can’t be reached" and "Unable to connect".
as i tried all system and browsers still unable to access it.
Re: Not able to access Nagios XI URL
Posted: Thu Apr 26, 2018 10:29 am
by cdienger
Are you using http or https to access the site? Try them both if you've only tried one. Also, use the IP address of the XI machine to access the page:
http://<xi_ip>
https://<xi_ip>
Make sure the Apache is running:
service httpd restart
netstat -na | egrep "443|80"
You should see port 80 and 443 running in the netstat output:
tcp 0 0 :::80 :::* LISTEN
tcp 0 0 :::443 :::* LISTEN
Re: Not able to access Nagios XI URL
Posted: Fri Apr 27, 2018 12:18 am
by ganeshkagde
Hi,
after restarted httpd service, it came to normal. but now Nagios XI performance is quite slow, can you help me on this. PFA system profile from Nagios XI.
Re: Not able to access Nagios XI URL
Posted: Fri Apr 27, 2018 10:07 am
by lmiltchev
Can you PM me (or anyone else on the Nagios Support team) the profile.zip file?
Admin > System Profile > Download Profile
It contains a lot more useful information than the "text" version of the profile. I suspect that you are having some DB issues as the number of hosts and services shown in the profile is 0 (zero), but we would need to review all of the logs/configs in order to find the root cause.
Re: Not able to access Nagios XI URL
Posted: Wed May 16, 2018 1:00 am
by ganeshkagde
PFA profile.zip file.
Re: Not able to access Nagios XI URL
Posted: Wed May 16, 2018 2:54 pm
by npolovenko
@ganeshkagde, First please run:
Please clear out all files from the following directory:
Code: Select all
/usr/local/nagios/var/spool/perfdata/
Run the repair database script:
Code: Select all
/usr/local/nagiosxi/scripts/repair_databases.sh
And please post:
Code: Select all
cat /etc/httpd/conf.d/nagiosxi.conf
Re: Not able to access Nagios XI URL
Posted: Thu May 24, 2018 11:26 pm
by ganeshkagde
Hi Team,
Many thanks for help/support, you may now please proceed to close this case.
Re: Not able to access Nagios XI URL
Posted: Fri May 25, 2018 12:52 pm
by scottwilkerson
glad you resolved the issue