Email configuration issue

This support forum board is for support questions relating to Nagios Log Server, our solution for managing and monitoring critical log data.
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emarmonti
Posts: 26
Joined: Fri Mar 29, 2013 10:06 am

Email configuration issue

Post by emarmonti »

Hello,

I'm trying to configure an external SMTP service for outgoing email. I go to Admin > Mail Settings and change it from PHP Mail to SMTP Server, then enter in all of my connection information. I click test and it says "The email was sent successfully to..(me)", although I never receive it. Then I click Save and it claims to have saved it. However, if I go back to Admin > Mail Settings, it's back to PHP Mail and my SMTP changes aren't there. Any ideas what might be going on?


Thanks
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Email configuration issue

Post by npolovenko »

Hi, @emarmonti.
What version of the Log Server are you currently using? Please try selecting the SMTP server one more time, and after it goes away please send us the system profile.
Admin -> System Status -> Download System Profile.
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