Multiple Groups for alerts

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
mtkaschools
Posts: 58
Joined: Tue Sep 14, 2010 7:53 am

Multiple Groups for alerts

Post by mtkaschools »

For any service, if we have more than one contact group selected for alerts, only the first group listed actually get the alerts. This happens for both hosts and services.
User avatar
lmiltchev
Former Nagios Staff
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Multiple Groups for alerts

Post by lmiltchev »

I was not able to recreate this issue. On one of test machines I added two contact groups to a host and the members of both contact groups received alerts.
Can you check if both contact groups are actually added to the particular host/service? Do members of each contact group are configured properly (e-mail address, notifications enabled, proper time periods, notification handlers, etc.)?
Be sure to check out our Knowledgebase for helpful articles and solutions!
Locked