Nagios XI's "REPORTS" not working (ALL)

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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ddunnt
Posts: 17
Joined: Mon Aug 11, 2014 4:01 pm

Nagios XI's "REPORTS" not working (ALL)

Post by ddunnt »

After the update to v5.5.1, All the reporting stop working (build in ones and the custom reports I created. I only get the three dots...
No report can be made manually or emailed! Help fix this ASAP please.
Dempsey
vijilants
Posts: 215
Joined: Wed Jun 12, 2013 2:50 pm

Re: Nagios XI's "REPORTS" not working (ALL)

Post by vijilants »

We are also in the same situation. Since the time of the upgrade this morning, all graphs stopped recording from that time.

Can someone from Nagios please respond, as this is absolutely critical for our operational environment.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
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Re: Nagios XI's "REPORTS" not working (ALL)

Post by scottwilkerson »

@ddunnt & @vijilants

Can you open a ticket here
https://support.nagios.com/tickets/

And send in your profile.zip from Admin -> System Profile, also reference this thread.


Thanks
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