command (check_openmanage) returned an invalid return code

[rohithroki]

Hello Team,

I am getting the error while monitoring the Dell hardware status.

"The command (check_openmanage) returned an invalid return code: 255"

Nsclient : 0.5.2 version.

It's not working on this specific server as the same config ini file is working on other server.

Please help me to fix the issue ..

work around:

I have checked the firewall status as the plugin is monitored via NRPE with port 5666 ,memory is monitored with the same port and it's working.

Thanks ,
Simbu

[scottwilkerson]

How are you running check_openmanage ? It is not designed to be run on a Windows server, it should go on your nagios server

[rohithroki]

Hi scott,

I am running the plugin via external scripts in the ini file.

It's been running and monitored by check_nrpe plugin..

[root@xxxx libexec]# ./check_nrpe -<IP Address> -p 5666 -c check_openmanage -t 240
OK - System: 'PowerEdge R320', SN: '7KGS8X1', 8 GB ram (2 dimms), 1 logical drives, 4 physical drives

Thanks ,
Simbu

[scottwilkerson]

Ok, lets run the following

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./check_nrpe -<IP Address> -p 5666 -c check_openmanage -t 240
echo $?

[rohithroki]

Hi Scott,

I have tried with that command also ,still facing same issue.

I have downgrade the nsclient++ version from 0.5.2 to 0.3.9 ,got the error and the output

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[root@xxxx libexec]# ./check_nrpe -H <IPAddress> -p 5666 -c check_openmanage -t 340 echo$?
syntax error at script/check_openmanage line 441, at EOF

and for other server ,I am getting different output with nsclient++ 0.3.9

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[root@xxxx libexec]# ./check_nrpe -H <IPAddress> -p 5666 -c check_openmanage -t 340 echo$?
IO/Compress/Zlib/Extra.pm did not return a true value at C:/strawberry/perl/lib/IO/Compress/Gzip.pm line 16.
BEGIN failed--compilation aborted at C:/strawberry/perl/lib/IO/Compress/Gzip.pm line 16.
Compilation failed in require at C:/strawberry/perl/lib/Compress/Zlib.pm line 12.
BEGIN failed--compilation aborted at C:/strawberry/perl/lib/Compress/Zlib.pm line 12.
Compilation failed in require at -e line 153.

same plugin and ini file is working perfectly on other servers.

Please help me to fix the issue.

Thanks,
Simbu

[scottwilkerson]

these are 2 separate commands

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./check_nrpe -<IP Address> -p 5666 -c check_openmanage -t 240

then

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echo $?

[rohithroki]

Hi Scott,

Thanks for reply.

I ran the command in Nagios server end.

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[root@xxxx libexec]# ./check_nrpe -H <IPAddress> -p 5666 -c check_openmanage -t 240
IO/Compress/Zlib/Extra.pm did not return a true value at C:/strawberry/perl/lib/IO/Compress/Gzip.pm line 16.
BEGIN failed--compilation aborted at C:/strawberry/perl/lib/IO/Compress/Gzip.pm line 16.
Compilation failed in require at C:/strawberry/perl/lib/Compress/Zlib.pm line 12.
BEGIN failed--compilation aborted at C:/strawberry/perl/lib/Compress/Zlib.pm line 12.
Compilation failed in require at -e line 153.

[root@xxxx libexec]# echo $?
3

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[root@xxxx libexec]# ./check_nrpe -H <IPAddress> -p 5666 -c check_openmanage -t 240
syntax error at script/check_openmanage line 441, at EOF
[root@xxxx libexec]# echo $?
3

Please have a look.

Thanks
Simbu

[scottwilkerson]

You may want to reinstall Strawberry Perl on your Windows system and verify that the paths are correct for the installation folder.
http://strawberryperl.com/

Here is an old thread with the same issue
https://support.nagios.com/forum/viewto ... =7&t=44594