Error: It appears as though you have not installed the VMwar

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
fraguillen
Posts: 47
Joined: Fri May 18, 2018 11:40 am

Error: It appears as though you have not installed the VMwar

Post by fraguillen »

Hi:

I have this problem, I have reinstalled the Vmware Perl SDK several times with the same result:

Configuration Wizard: VMware - Step 1

Error: It appears as though you have not installed the VMware SDK or ESX plugins on your Nagios XI server. You must have these components properly installed on your system before using this wizard.

To complete the installation of the required components please follow the Monitoring VMware with Nagios XI documentation.


I have the following environment:

Nagios XI 5.5.0
----------------------------------------------------
Red Hat Enterprise Linux Server release 7.5 (Maipo)
----------------------------------------------------
yum list installed perl
Loaded add-ons:enabled_repos_upload, package_upload, product-id, search-disabled-repos, subscription-manager
Packages installed
perl.x86_64 4:5.16.3-292.el7 @rhel-7-server-rpms
Uploading Enabled Repositories Report
Loaded add-ons:product-id, subscription-manager
-----------------------------------------------------
rpm -qa | grep perl
perl-Data-OptList-0.107-9.el7.noarch
perl-DateTime-TimeZone-1.70-1.el7.noarch
perl-Email-Date-Format-1.002-15.el7.noarch
perl-Text-ParseWords-3.29-4.el7.noarch
perl-Time-Local-1.2300-2.el7.noarch
perl-IO-SessionData-1.03-1.el7.noarch
perl-threads-shared-1.43-6.el7.x86_64
uuid-perl-1.6.2-26.el7.x86_64
perl-Config-Tiny-2.14-7.el7.noarch
perl-libxml-perl-0.08-19.el7.noarch
perl-File-Listing-6.04-7.el7.noarch
perl-CPAN-1.9800-292.el7.noarch
perl-Net-SSLeay-1.55-6.el7.x86_64
perl-Number-Format-1.73-14.el7.noarch
perl-Compress-Raw-Bzip2-2.061-3.el7.x86_64
perl-Business-ISBN-2.06-2.el7.noarch
perl-libwww-perl-6.05-2.el7.noarch
perl-List-MoreUtils-0.33-9.el7.x86_64
perl-Package-Stash-0.34-2.el7.noarch
perl-MIME-Lite-3.030-1.el7.noarch
perl-podlators-2.5.1-3.el7.noarch
perl-Storable-2.45-3.el7.x86_64
perl-IO-Socket-INET6-2.69-5.el7.noarch
perl-Scalar-List-Utils-1.27-248.el7.x86_64
perl-IO-Socket-SSL-1.94-7.el7.noarch
perl-Convert-BinHex-1.119-20.el7.noarch
perl-5.16.3-292.el7.x86_64
perl-Data-Dump-1.22-1.el7.noarch
perl-ExtUtils-Install-1.58-292.el7.noarch
perl-XML-SAX-0.99-9.el7.noarch
perl-Params-Validate-1.08-4.el7.x86_64
perl-DBI-1.627-4.el7.x86_64
perl-HTTP-Cookies-6.01-5.el7.noarch
perl-Thread-Queue-3.02-2.el7.noarch
perl-DateTime-Locale-0.45-6.el7.noarch
perl-Config-IniFiles-2.79-1.el7.noarch
perl-CGI-3.63-4.el7.noarch
perl-XML-Parser-2.41-10.el7.x86_64
perl-XML-NamespaceSupport-1.11-10.el7.noarch
perl-Pod-Perldoc-3.20-4.el7.noarch
perl-Exporter-5.68-3.el7.noarch
perl-Net-LibIDN-0.12-15.el7.x86_64
perl-File-Temp-0.23.01-3.el7.noarch
perl-MailTools-2.12-2.el7.noarch
perl-Monitoring-Plugin-0.38-1.el7.1.noarch
perl-Data-Dumper-2.145-3.el7.x86_64
perl-IO-HTML-1.00-2.el7.noarch
perl-ExtUtils-ParseXS-3.18-3.el7.noarch
perl-Module-Implementation-0.06-6.el7.noarch
perl-HTML-Tagset-3.20-15.el7.noarch
perl-DBD-MySQL-4.023-6.el7.x86_64
perl-SNMP_Session-1.13-5.el7.noarch
perl-HTTP-Message-6.06-6.el7.noarch
perl-srpm-macros-1-8.el7.noarch
perl-Digest-MD5-2.52-3.el7.x86_64
perl-Sub-Install-0.926-6.el7.noarch
perl-Class-Singleton-1.4-14.el7.noarch
perl-DateTime-1.04-6.el7.x86_64
net-snmp-perl-5.7.2-33.el7_5.2.x86_64
perl-HTTP-Server-Simple-0.44-6.el7.1.noarch
perl-Mozilla-CA-20130114-5.el7.noarch
perl-IO-Socket-IP-0.21-5.el7.noarch
perl-parent-0.225-244.el7.noarch
perl-Pod-Escapes-1.04-292.el7.noarch
perl-macros-5.16.3-292.el7.x86_64
perl-constant-1.27-2.el7.noarch
perl-Time-HiRes-1.9725-3.el7.x86_64
perl-File-Path-2.09-2.el7.noarch
perl-Class-Inspector-1.28-2.el7.noarch
perl-Pod-Simple-3.28-4.el7.noarch
perl-Error-0.17020-2.el7.noarch
perl-Test-Harness-3.28-3.el7.noarch
perl-Digest-SHA-5.85-4.el7.x86_64
perl-local-lib-1.008010-4.el7.noarch
perl-Try-Tiny-0.12-2.el7.noarch
perl-IO-Tty-1.10-11.el7.x86_64
perl-devel-5.16.3-292.el7.x86_64
perl-Encode-Detect-1.01-13.el7.x86_64
perl-Module-Runtime-0.013-4.el7.noarch
perl-Net-Daemon-0.48-5.el7.noarch
perl-Net-SNMP-6.0.1-7.el7.noarch
perl-URI-1.60-9.el7.noarch
perl-HTTP-Daemon-6.01-7.el7.noarch
perl-LWP-Protocol-https-6.04-4.el7.noarch
perl-Digest-HMAC-1.03-5.el7.noarch
perl-Net-DNS-0.72-6.el7.x86_64
perl-Params-Util-1.07-6.el7.x86_64
perl-SOAP-Lite-1.10-1.el7.noarch
perl-YAML-0.84-5.el7.noarch
openwsman-perl-2.6.3-3.git4391e5c.el7.x86_64
perl-Package-Stash-XS-0.26-3.el7.x86_64
perl-Sys-Syslog-0.33-3.el7.x86_64
perl-Socket6-0.23-15.el7.x86_64
perl-MIME-Types-1.38-2.el7.noarch
perl-HTTP-Tiny-0.033-3.el7.noarch
perl-libs-5.16.3-292.el7.x86_64
perl-PathTools-3.40-5.el7.x86_64
perl-Net-HTTP-6.06-2.el7.noarch
perl-Getopt-Long-2.40-3.el7.noarch
perl-Crypt-Rijndael-1.12-1.el7.x86_64
perl-Test-MockObject-1.20120301-3.el7.noarch
perl-ExtUtils-Manifest-1.61-244.el7.noarch
perl-ExtUtils-MakeMaker-6.68-3.el7.noarch
perl-XML-SAX-Base-1.08-7.el7.noarch
perl-Math-Calc-Units-1.07-9.el7.noarch
perl-PlRPC-0.2020-14.el7.noarch
perl-Digest-SHA1-2.13-9.el7.x86_64
perl-HTTP-Negotiate-6.01-5.el7.noarch
perl-Test-Simple-0.98-243.el7.noarch
perl-Package-DeprecationManager-0.13-7.el7.noarch
perl-IO-stringy-2.110-22.el7.noarch
perl-FCGI-0.74-8.el7.x86_64
perl-LWP-MediaTypes-6.02-2.el7.noarch
perl-Encode-2.51-7.el7.x86_64
perl-Socket-2.010-4.el7.x86_64
perl-Net-SMTP-SSL-1.01-13.el7.noarch
perl-threads-1.87-4.el7.x86_64
perl-Archive-Zip-1.30-11.el7.noarch
perl-Class-Accessor-0.34-12.el7.noarch
perl-Nagios-Plugin-0.36-7.el7.noarch
perl-HTTP-Date-6.02-8.el7.noarch
perl-Mail-IMAPClient-3.37-1.el7.noarch
perl-Compress-Raw-Zlib-2.061-4.el7.x86_64
perl-Crypt-SSLeay-0.64-5.el7.x86_64
perl-Business-ISBN-Data-20120719.001-2.el7.noarch
perl-WWW-RobotRules-6.02-5.el7.noarch
rrdtool-perl-1.4.9-1.el7.x86_64
perl-Class-Load-0.20-3.el7.noarch
perl-TermReadKey-2.30-20.el7.x86_64
perl-Config-General-2.61-1.el7.noarch
perl-Encode-Locale-1.03-5.el7.noarch
perl-Pod-Usage-1.63-3.el7.noarch
perl-Carp-1.26-244.el7.noarch
perl-Class-MethodMaker-2.20-1.el7.x86_64
perl-Filter-1.49-3.el7.x86_64
perl-MIME-tools-5.505-1.el7.noarch
perl-Digest-1.17-245.el7.noarch
perl-Devel-CheckLib-0.99-2.el7.noarch
perl-TimeDate-2.30-2.el7.noarch
perl-Parse-RecDescent-1.967009-5.el7.noarch
perl-XML-LibXML-2.0018-5.el7.x86_64
perl-Crypt-DES-2.05-20.el7.x86_64
perl-IO-Compress-2.061-2.el7.noarch
perl-HTML-Parser-3.71-4.el7.x86_64
-------------------------------------------------

which perl
/usr/bin/perl
------------------------------------------------

./vmware-install.pl
If your system has direct Internet access, you can ignore this warning .

Please wait while configuring CPAN ...

Do you want to continue? (yes/no) yes

Please wait while configuring perl modules using CPAN ...

CPAN is downloading and installing pre-requisite Perl module "Time::Piece" .

In which directory do you want to install the executable files?
[/usr/bin]

Please wait while copying vSphere CLI files...

The installation of vSphere CLI 6.7.0 build-8156551 for Linux completed
successfully. You can decide to remove this software from your system at any
time by invoking the following command:
"/usr/bin/vmware-uninstall-vSphere-CLI.pl".

This installer has successfully installed both vSphere CLI and the vSphere SDK
for Perl.

Enjoy,

--the VMware team
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Error: It appears as though you have not installed the V

Post by scottwilkerson »

Please run the following

Code: Select all

ls -al /usr/local/nagios/libexec/check_esx3.pl
LANG=C LC_ALL=C /usr/local/nagios/libexec/check_esx3.pl | head --lines=1
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
fraguillen
Posts: 47
Joined: Fri May 18, 2018 11:40 am

Re: Error: It appears as though you have not installed the V

Post by fraguillen »

Hi:

# ls -al /usr/local/nagios/libexec/check_esx3.pl
-rwxr-xr-x 1 root nagios 82970 jul 12 15:43 /usr/local/nagios/libexec/check_esx3.pl

# LANG=C LC_ALL=C /usr/local/nagios/libexec/check_esx3.pl | head --lines=1
Usage: check_esx3.pl -D <data_center> | -H <host_name> [ -N <vm_name> ]
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Error: It appears as though you have not installed the V

Post by scottwilkerson »

one more

Code: Select all

getenforce
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
fraguillen
Posts: 47
Joined: Fri May 18, 2018 11:40 am

Re: Error: It appears as though you have not installed the V

Post by fraguillen »

# getenforce
Disabled
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Error: It appears as though you have not installed the V

Post by scottwilkerson »

Can you go to Admin -> Manage Config Wizards
find the vmware wizard and click the download button, please attach the zip to this post.

Thanks
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
fraguillen
Posts: 47
Joined: Fri May 18, 2018 11:40 am

Re: Error: It appears as though you have not installed the V

Post by fraguillen »

Good morning:

Attached as requested.

Best regards...
You do not have the required permissions to view the files attached to this post.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Error: It appears as though you have not installed the V

Post by scottwilkerson »

Can you open a ticket and reference this thread
https://support.nagios.com/tickets/

I believe it may be useful for us to setup a quick remote session to debug the issue.

thanks
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
fraguillen
Posts: 47
Joined: Fri May 18, 2018 11:40 am

Re: Error: It appears as though you have not installed the V

Post by fraguillen »

Thanks Scott

I opened ticket 982156.


Best regards...
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Error: It appears as though you have not installed the V

Post by scottwilkerson »

Locking thread will continue in ticket
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
Locked