got error during nagios x1 instalation

[lovepreetkaul2927]

I have ubuntu 16.04 LTS installed in my system. I am trying to install nagios x1 but each time i got instalation error. I can't understand why this came up.i have attached files of install.log and screenshot of terminal.

[mcapra]

Per the official installation documentation and system requirements:

As of the time of writing, Nagios Enterprises is only able to officially provide support for installing Nagios XI on
the following Linux Distributions:

• RHEL 6.x 32-bit and 64-bit, RHEL 7.x
  • RHEL requires the Optional software channel to be enabled, further details are located here:
  • Enabling RHEL Optional Software Channel
• CentOS 6.x 32-bit and 64-bit, CentOS 7.x

I *think* Ubuntu support is on the way?

[cdienger]

We're looking into Ubuntu support but as of right now it is not.

[jhimes90]

I am also seeing an error during install talking about the optional rpm repo

" nagiosxi]# ./fullinstall
========================
Nagios XI Full Installer
========================

This script will do a complete install of Nagios XI by executing all necessary sub-scripts.

IMPORTANT: This script should only be used on a 'clean' install of CentOS, RHEL, Ubuntu LTS, Debian, or Oracle. Do NOT use this on a system that has been tasked
with other purposes or has an existing install of Nagios Core. To create such a clean install you should have selected only the base package in the OS installer.
Do you want to continue? [Y/n] y
Proceeding with installation...
Checking MySQL credentials...
MySQL not yet installed - that's okay.
Running './0-repos'...
Configuring Repos...
Passed New Subscription Check
package centos-release is not installed
An error has occurred:
ERROR: can not find RHNS CA file: /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT
See /var/log/up2date for more information
ERROR: Please add the 'Optional' channel to your Red Hat systems subscriptions.
You can do so in the Redhat Network web interface or using the rhn-channel command.
or, install the yum-utils package and use the following command:
yum-config-manager --enable rhel-7-server-optional-rpms
RESULT=1

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.

The script that failed was: './0-repos'"

But i have the optional-rpms enabled on this server.

"yum repolist all
Loaded plugins: amazon-id, product-id, rhui-lb, search-disabled-repos, subscription-manager
This system is not registered with an entitlement server. You can use subscription-manager to register.
repo id repo name status
rhui-REGION-client-config-server-7/x86_64 Red Hat Update Infrastructure 2.0 Client Configuration Server 7 enabled: 1
rhui-REGION-rhel-server-debug-extras/7Server/x86_64 Red Hat Enterprise Linux Server 7 Extra Debug (Debug RPMs) disabled
rhui-REGION-rhel-server-debug-optional/7Server/x86_64 Red Hat Enterprise Linux Server 7 Optional Debug (Debug RPMs) disabled
rhui-REGION-rhel-server-debug-rh-common/7Server/x86_64 Red Hat Enterprise Linux Server 7 RH Common Debug (Debug RPMs) disabled
rhui-REGION-rhel-server-debug-rhscl/7Server/x86_64 Red Hat Enterprise Linux Server 7 RHSCL Debug (Debug RPMs) disabled
rhui-REGION-rhel-server-debug-supplementary/7Server/x86_64 Red Hat Enterprise Linux Server 7 Supplementary Debug (Debug RPMs) disabled
rhui-REGION-rhel-server-extras/7Server/x86_64 Red Hat Enterprise Linux Server 7 Extra(RPMs) disabled
rhui-REGION-rhel-server-optional/7Server/x86_64 Red Hat Enterprise Linux Server 7 Optional (RPMs) enabled: 15,224
rhui-REGION-rhel-server-releases/7Server/x86_64 Red Hat Enterprise Linux Server 7 (RPMs) enabled: 20,705
rhui-REGION-rhel-server-releases-debug/7Server/x86_64 Red Hat Enterprise Linux Server 7 Debug (Debug RPMs) disabled
rhui-REGION-rhel-server-releases-source/7Server/x86_64 Red Hat Enterprise Linux Server 7 (SRPMs) disabled
rhui-REGION-rhel-server-rh-common/7Server/x86_64 Red Hat Enterprise Linux Server 7 RH Common (RPMs) enabled: 233
rhui-REGION-rhel-server-rhscl/7Server/x86_64 Red Hat Enterprise Linux Server 7 RHSCL (RPMs) disabled
rhui-REGION-rhel-server-source-extras/7Server/x86_64 Red Hat Enterprise Linux Server 7 Extra (SRPMs) disabled
rhui-REGION-rhel-server-source-optional/7Server/x86_64 Red Hat Enterprise Linux Server 7 Optional (SRPMs) disabled
rhui-REGION-rhel-server-source-rh-common/7Server/x86_64 Red Hat Enterprise Linux Server 7 RH Common (SRPMs) disabled
rhui-REGION-rhel-server-source-rhscl/7Server/x86_64 Red Hat Enterprise Linux Server 7 RHSCL (SRPMs) disabled
rhui-REGION-rhel-server-source-supplementary/7Server/x86_64 Red Hat Enterprise Linux Server 7 Supplementary (SRPMs) disabled
rhui-REGION-rhel-server-supplementary/7Server/x86_64 Red Hat Enterprise Linux Server 7 Supplementary (RPMs) disabled
repolist: 36,163
"

[scottwilkerson]

The first error was a problem with the certificate

Code: Select all

ERROR: can not find RHNS CA file: /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT

Here's Redhat's solution
https://access.redhat.com/solutions/26435