issue with bandwidth performance graphs

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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mmock@gsu
Posts: 2
Joined: Wed Aug 08, 2018 2:43 pm

issue with bandwidth performance graphs

Post by mmock@gsu »

Hello,

The bandwidth performance graph function in our NagiosXI server is not working. It is not showing any data. Request assistance in fixing this issue.
I can private message our system profile and any other files if requested. We are running build 5.5.2

Thank you for your time.
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lmiltchev
Bugs find me
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Joined: Mon May 23, 2011 12:15 pm

Re: issue with bandwidth performance graphs

Post by lmiltchev »

Have you tried troubleshooting your issue by following ALL of the steps, outlined in our KB article on the topic?

https://support.nagios.com/kb/article/n ... hs-29.html
Be sure to check out our Knowledgebase for helpful articles and solutions!
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mmock@gsu
Posts: 2
Joined: Wed Aug 08, 2018 2:43 pm

Re: issue with bandwidth performance graphs

Post by mmock@gsu »

We went thru the article but are still getting lots of errors in the log file and the graphing is still not working. I can PM a log file if requested. Below are the main errors in the log.

WARNING: Expected a number but got 'noSuchInstance'

also

did not eval into defined data
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: issue with bandwidth performance graphs

Post by ssax »

Please PM one of us a copy of your profile, you can download it from Admin > System Profile > Download Profile.
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: issue with bandwidth performance graphs

Post by ssax »

You have a ton of mrtg files, please follow the "MRTG Running Longer Than Five Minutes" section from this KB article and send me the ENTIRE output of the command once it's finished so that I can review it:

https://support.nagios.com/kb/article/n ... hs-29.html
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